Ad Free between OS

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vcbneo
One Hit Wonder
Posts: 1
Joined: 08/19/2020

Ad Free between OS

Post by vcbneo »

I bought Ad Free on my Android app. Now I switched to iphone. Is it possible to restore the Ad free to iphone without paying again as I no longer use Android. I bought text message and it works on either Android or iOS but not the Ad Free.
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Liptonbrisk
Technical Support
Posts: 2770
Joined: 04/26/2010
SIP Device Name: Obihai 202/2182, Groundwire
Firmware Version: various
ISP Name: FTTH
Computer OS: Windows 64 bit
Router: Asuswrt-Merlin & others

Re: Ad Free between OS

Post by Liptonbrisk »

I took a look at https://support.fongo.com/hc/en-us/arti ... e-devices- and https://support.fongo.com/hc/en-us/arti ... ent-device

But doing so didn't answer your question.

I suspect texting subscriptions are tied to your Fongo Mobile account, whereas ad removal isn't. I suspect you would have to pay again. Instead of me guessing, for clarification, I suggest submitting a ticket at https://support.fongo.com/hc/en-us/requests/new. Support staff isn't obliged to respond on these forums.
Please do not send me emails; I do not work for nor represent Freephoneline or Fongo. Post questions on the forums so that others may learn from responses or assist you. Thank you. If you have an issue with your account or have a billing issue, submit a ticket here: https://support.fongo.com/hc/en-us/requests/new. Visit http://status.fongo.com/ to check FPL/Fongo service status. Freephoneline setup guides can be found at http://forum.fongo.com/viewforum.php?f=15.
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