lots of problems now when trying to log on to my Dell voice account.
Error messages like "Error retrieving SIP settings from server" when I select Follow me settings.
Selecting voicemail settings gives this message "Error occurred while loading data from server"
the settings that load are not the right ones. (the language for example is in French and should be in English.
lots of problems with the Dell voice website today
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FONGO_mike
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Re: lots of problems with the Dell voice website today
Hi ckeays, we have noticed this as well and are currently investigating.
L3 Escalation Support Specialist
Fibernetics
Please contact me for your FPL DSL issues. For phone issues, please open a support ticket by going here.
Never give out personal information or access to your computer to somebody you don't know, Fongo staff will never ask for your username or password.
Fibernetics
Please contact me for your FPL DSL issues. For phone issues, please open a support ticket by going here.
Never give out personal information or access to your computer to somebody you don't know, Fongo staff will never ask for your username or password.
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FONGO_neil
- Site Moderator
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Re: lots of problems with the Dell voice website today
Just a quick update, this should be resolved now.
Neil
Escalation Support Specialist
Dell Voice Powered By: Fongo
Toll free customer service number: 1-866-515-5550
For urgent issues resulting in service downtime, always call support before PMing us!
Never give out personal information or access to your computer to somebody you don't know, Fongo staff will never ask for your username or password.
Escalation Support Specialist
Dell Voice Powered By: Fongo
Toll free customer service number: 1-866-515-5550
For urgent issues resulting in service downtime, always call support before PMing us!
Never give out personal information or access to your computer to somebody you don't know, Fongo staff will never ask for your username or password.
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TheHardy
- ***Übergod***
- Posts: 1632
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- Location: Surrey, BC
Re: lots of problems with the Dell voice website today
Any news as to what caused this issue? And has the "fix" been permanent or can we expect this to resurface?
Hardy - Surrey, BC ~~ increasingly disgruntled FPL user ... comon, fix your stuff!
driver/webmaster - INCARTA Professional Delivery & Moving -- http://www.incarta.ca 604-594-7126
driver/webmaster - INCARTA Professional Delivery & Moving -- http://www.incarta.ca 604-594-7126
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FONGO_neil
- Site Moderator
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- Joined: 05/14/2012
- Computer OS: Windows 8
- Router: Linksys EA4500
- Smartphone Model: iPhone 5
Re: lots of problems with the Dell voice website today
It was an issue in the back end, can't really say much more than that, and shouldn't happened again.
Neil
Escalation Support Specialist
Dell Voice Powered By: Fongo
Toll free customer service number: 1-866-515-5550
For urgent issues resulting in service downtime, always call support before PMing us!
Never give out personal information or access to your computer to somebody you don't know, Fongo staff will never ask for your username or password.
Escalation Support Specialist
Dell Voice Powered By: Fongo
Toll free customer service number: 1-866-515-5550
For urgent issues resulting in service downtime, always call support before PMing us!
Never give out personal information or access to your computer to somebody you don't know, Fongo staff will never ask for your username or password.
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rheadley78
- One Hit Wonder
- Posts: 1
- Joined: 09/09/2012
- SIP Device Name: Samsung Galaxy Q
- ISP Name: Bell Fibre
- Computer OS: Windows 7 Professional
- Router: bell fibre router
Re: lots of problems with the Dell voice website today
I got the same message "Selecting voicemail settings gives this message "Error occurred while loading data from server"" today after trying to set up my voice mail preferences. I also got my account does not exist when trying to go through my cell phone to record a voice mail message.