The most recent version Sept 25 for android devices displays an oversized dialpad that hides the bottom half of the dialpad so a call out cannot be made. Is there a way to fix this or where can I download the prior version. Any help appreciated.
Thanks.
Dial pad Too big for screen
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FONGO_neil
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Re: Dial pad Too big for screen
What is the manufacturer and model of the android device you are using? This type of issue could come down to as screen resolution the app doesn't support.
Neil
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Dell Voice Powered By: Fongo
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Escalation Support Specialist
Dell Voice Powered By: Fongo
Toll free customer service number: 1-866-515-5550
For urgent issues resulting in service downtime, always call support before PMing us!
Never give out personal information or access to your computer to somebody you don't know, Fongo staff will never ask for your username or password.
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ninoc
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Re: Dial pad Too big for screen
My tablet is an Ampe A76. The previous version of Dell Voice worked fine with this tablet. Where can I DL the previous version of DV?
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ninoc
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Re: Dial pad Too big for screen
Still have the same problem. Is there any solution to the oversized display?
Re: Dial pad Too big for screen
Same problem on Samsung Galaxy Tab 2.0 7" (model GT-P3113)
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FONGO_mike
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Re: Dial pad Too big for screen
What version of Android are you using? The newest version of Dell Voice works on 2.3 or higher.
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Fibernetics
Please contact me for your FPL DSL issues. For phone issues, please open a support ticket by going here.
Never give out personal information or access to your computer to somebody you don't know, Fongo staff will never ask for your username or password.
Fibernetics
Please contact me for your FPL DSL issues. For phone issues, please open a support ticket by going here.
Never give out personal information or access to your computer to somebody you don't know, Fongo staff will never ask for your username or password.
Re: Dial pad Too big for screen
On on Android version 4.0.4, Build IMM76D.P3113UEBLE4
Dell Voice worked perfectly fine before the last update (although the DellVoice screen was smaller than my tablet screen, which wasn't a problem)
Since the latest update, it appears the Dell Voice app is larget than my screen, which means the bottom of the dialpad is cut-off and I'm missing a "call" button to initiate the call. Which means that if I'm trying to call any number that is not in my contacts, it doesn't work.
Dell Voice worked perfectly fine before the last update (although the DellVoice screen was smaller than my tablet screen, which wasn't a problem)
Since the latest update, it appears the Dell Voice app is larget than my screen, which means the bottom of the dialpad is cut-off and I'm missing a "call" button to initiate the call. Which means that if I'm trying to call any number that is not in my contacts, it doesn't work.
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denterry
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Re: Dial pad Too big for screen
I have the same problem...help!!
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FONGO_mike
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Re: Dial pad Too big for screen
What is the screen resolution? the OS you are running should be able to show it properly.
L3 Escalation Support Specialist
Fibernetics
Please contact me for your FPL DSL issues. For phone issues, please open a support ticket by going here.
Never give out personal information or access to your computer to somebody you don't know, Fongo staff will never ask for your username or password.
Fibernetics
Please contact me for your FPL DSL issues. For phone issues, please open a support ticket by going here.
Never give out personal information or access to your computer to somebody you don't know, Fongo staff will never ask for your username or password.
Re: Dial pad Too big for screen
1024 x 600.
The issue is the dellvoice "toolbar" at the bottom of the screen is overtop the dialpad buttoms
The issue is the dellvoice "toolbar" at the bottom of the screen is overtop the dialpad buttoms
Re: Dial pad Too big for screen
I have the same problem. My O/S is Android 4.0.
Help please!!
Help please!!