sip.fongo.com is down?

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s35lam
Just Passing Thru
Posts: 2
Joined: 02/01/2013

sip.fongo.com is down?

Post by s35lam »

Hi, my home phone has not been working for a while now. I wanted to reconfigure my device but sip.fongo.com does not work anymore? What can I do now?
User avatar
FONGO_steve
Site Moderator
Posts: 2131
Joined: 07/16/2009
SIP Device Name: Grandstream 286 & 701
ISP Name: Worldline.ca
Computer OS: Windows 7 Ultimate / Mac OS X
Router: TR1043ND w/ DD-WRT Mega
Smartphone Model: Galaxy S3
Android Version: 4.0.4
Location: Cambridge

Re: sip.fongo.com is down?

Post by FONGO_steve »

sip.fongo.com is up and operational. Are you able to ping it?
Steve
Fongo
Development Support Specialist.
s35lam
Just Passing Thru
Posts: 2
Joined: 02/01/2013

Re: sip.fongo.com is down?

Post by s35lam »

No, we have not been able to connect because our account seems to have been terminated and we do not know why. How should I go about to fix this?
User avatar
FONGO_steve
Site Moderator
Posts: 2131
Joined: 07/16/2009
SIP Device Name: Grandstream 286 & 701
ISP Name: Worldline.ca
Computer OS: Windows 7 Ultimate / Mac OS X
Router: TR1043ND w/ DD-WRT Mega
Smartphone Model: Galaxy S3
Android Version: 4.0.4
Location: Cambridge

Re: sip.fongo.com is down?

Post by FONGO_steve »

s35lam wrote:No, we have not been able to connect because our account seems to have been terminated and we do not know why. How should I go about to fix this?
An email to support, or PM to any of the support team/moderators with account details should yield an answer.
Steve
Fongo
Development Support Specialist.
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