can not make the calls to China Mainland, country code 86

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can not make the calls to China Mainland, country code 86

Postby ctm » 07/09/2019

saw the smiliar posts in other thread, i'm in a rush right now so don't have the time to fill in the detailed support form. opened this new thread just hope to get the attention, seems the problem has lasted at least a week by now. (there was a report on July 2nd). to other countries, it's ok.

I have about $7 credit in my account, and dialed 011+86+numbers.
ctm
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Re: can not make the calls to China Mainland, country code 8

Postby Liptonbrisk » 07/09/2019

Although support staff may respond on the forums, they aren’t obliged to do so.
There’s also no guarantee they’ll read your post.

If you want to ensure a Fongo employee reads your concerns, you’ll need to submit a ticket: https://support.fongo.com/hc/en-us/requests/new.
Please do not send me emails; I do not work for nor represent Freephoneline or Fongo. Post questions on the forums so that others may learn from responses or assist you. Thank you. If you have an issue with your account or have a billing issue, submit a ticket here: https://support.fongo.com/hc/en-us/requests/new. Visit http://status.fongo.com/ to check FPL/Fongo service status. Freephoneline setup guides can be found at viewforum.php?f=15.
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Re: can not make the calls to China Mainland, country code 8

Postby ctm » 07/23/2019

the problem still persists, reason "480".
ctm
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Posts: 37
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Re: can not make the calls to China Mainland, country code 8

Postby ctm » 07/23/2019

called 3 times, connected the 3rd time, but only for about 10 seconds, then it was cut off.
ctm
Quiet One
 
Posts: 37
Joined: 05/16/2014
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ISP Name: teksavvy cable 25/2
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