Number of channels

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Number of channels

Postby asammar » 10/19/2020

It is my understanding that free FPL accounts have only 2 channels. Is it the same for the Fongo Home service? How about Fongo Works?

In my use case I need to forward calls to another number so I need at least 4 channels to allow for 2 concurrent calls to be forwarded. Do any of the Fongo services offer that number of channels? I used to be with Fongo but had to port out a couple of years ago because of this issue. I prefer to come back if the scenario above is now possible.

Thank you.
asammar
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Re: Number of channels

Postby Liptonbrisk » 10/20/2020

Freephoneline has 2 channels. Fongo Home Phone has 4.

I'm not sure about Fongo Works. You'd have to ask (or test yourself): https://support.fongo.com/hc/en-us/requests/new.
Please do not send me emails; I do not work for nor represent Freephoneline or Fongo. Post questions on the forums so that others may learn from responses or assist you. Thank you. If you have an issue with your account or have a billing issue, submit a ticket here: https://support.fongo.com/hc/en-us/requests/new. Visit http://status.fongo.com/ to check FPL/Fongo service status. Freephoneline setup guides can be found at viewforum.php?f=15.
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Liptonbrisk
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Re: Number of channels

Postby asammar » 10/27/2020

Thank you @Liptonbrisk. Much appreciated.
asammar
Just Passing Thru
 
Posts: 8
Joined: 07/18/2013
SIP Device Name: SPA2102
Firmware Version: 5.2.13
Computer OS: Windows 7
Router: E2000 (Tomato)

Re: Number of channels

Postby Liptonbrisk » 10/27/2020

You're welcome!
Please do not send me emails; I do not work for nor represent Freephoneline or Fongo. Post questions on the forums so that others may learn from responses or assist you. Thank you. If you have an issue with your account or have a billing issue, submit a ticket here: https://support.fongo.com/hc/en-us/requests/new. Visit http://status.fongo.com/ to check FPL/Fongo service status. Freephoneline setup guides can be found at viewforum.php?f=15.
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Liptonbrisk
Technical Support
 
Posts: 1582
Joined: 04/26/2010
SIP Device Name: OBi202
Firmware Version: 3.2.2 (Build:5921EX)
ISP Name: Cable
Computer OS: Windows 10 x64 Pro
Router: Asuswrt-Merlin


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