Can not make International Call

Have a question or problem with your Fongo Home Phone service? This forum is the place to get help from both staff and fellow community members.
Visit The Fongo Home Phone Support Knowledge-base for more.
Post Reply
Roger Qian
Just Passing Thru
Posts: 2
Joined: 03/11/2014
SIP Device Name: HT701
Firmware Version: V3.0A
ISP Name: Telus
Router: Cisco ISR Router 891W

Can not make International Call

Post by Roger Qian »

My phone is a new setup. It works great for any local call. However, when I try to make an international call to China, it does not get through. The dial string I used is 01186-XXXXXXXXXX. I am sure this is a correct format. The credit amount in my account is over 20 dollars. Can you help to fix this issue?

Regards,

Roger
Post Reply