I can't sign up

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Isaac
One Hit Wonder
Posts: 1
Joined: 04/02/2014
ISP Name: Rogers

I can't sign up

Post by Isaac »

Hi there,

I have been trying to sign up with Fongo. I wish to keep my current home phone number, but everytime I go through the steps to register, your system wants to assign me a new number. Then I tried logging in, selecting "online store", then "Transfer My Number"...but I get an alert saying I'm not registered, when in fact I am. This whole process is frustrating me. Could you please clarify?

Thanks,

Isaac
User avatar
bridonca
Technical Support
Posts: 1225
Joined: 11/16/2009
SIP Device Name: Netgear WGR615V
Firmware Version: latest
ISP Name: Eastlink
Computer OS: XP

Re: I can't sign up

Post by bridonca »

You need Fongo to assign you a new phone number. One you have that phone number, you can then work on porting your old number to Fongo.
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