No more Caller ID

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a.philote
One Hit Wonder
Posts: 1
Joined: 11/26/2014
ISP Name: VMedia DSL
Router: Linksys WRT54G

No more Caller ID

Post by a.philote »

Caller ID abruptly stopped working a few weeks ago, and I instead always see "Ext. Call" on my phone display, no matter who calls. I have the Grandstream HT701.

Thanks for any help!
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Fongo Support
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Posts: 1689
Joined: 01/01/2013

Re: No more Caller ID

Post by Fongo Support »

a.philote wrote:Caller ID abruptly stopped working a few weeks ago, and I instead always see "Ext. Call" on my phone display, no matter who calls. I have the Grandstream HT701.

Thanks for any help!
Hi there,

You should try powering off device for 10 minutes and power back on after 10 minutes.

Let me know.

regards,
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