How to change *98 voicemail from French to English

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vq1
Quiet One
Posts: 31
Joined: 04/08/2011
SIP Device Name: SPA2102
ISP Name: Electronic Box
Computer OS: Windows 7
Router: DDWRT

How to change *98 voicemail from French to English

Post by vq1 »

When I used to dial *98' the voicemail prompts were all in English and all of a sudden, they are now in French. I could have sworn I checked ALL the personal menu options , but cannot seem to find it.

Anyone?


VQ
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lustucru
Technical Support
Posts: 208
Joined: 04/12/2012
SIP Device Name: Grandstream HT-286
Firmware Version: 1.1.0.45
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Computer OS: Windows 7 Pro 64 bits
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Android Version: Android 6.0
Location: Montreal (QC)

Re: How to change *98 voicemail from French to English

Post by lustucru »

There is no option to select the language with *98.

To switch from French to English or Spanish:

- login to http://www.fongo.com and enter your login credentials
- click Account, Settings, Voicemail Settings
- in Preferred language, select English
- logout

I just made a test, changing from French to English, then from English to French and it was working.
vq1
Quiet One
Posts: 31
Joined: 04/08/2011
SIP Device Name: SPA2102
ISP Name: Electronic Box
Computer OS: Windows 7
Router: DDWRT

[RESOLVED]. Re: How to change *98 voicemail from French to E

Post by vq1 »

Aha.. That did it, thank you!

On Freephoneline.ca I had to click on SETTINGS off the MAIN ADMIN tab and from there, VOICEMAIL SETTINGS indeed somehow listed "Preferred Language" as French. Set to English and it's all good.

VQ
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