busy signal
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kts
- Just Passing Thru
- Posts: 2
- Joined: 05/23/2015
- SIP Device Name: Rogers
- Firmware Version: Rogers
- ISP Name: Rogers Cable
- Computer OS: Win7
- Router: Rogers High Speed
busy signal
When I try to record a person a message, there are varying lengths of time before a busy signal come on cutting me off. It has happened 10 to 15 times. I plugged an analog phone into the fongo box and after about 6 tries I was able to record a personal message without a busy signal tone cutting me off. Is this normal?
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Fongo Support
- Site Moderator
- Posts: 1689
- Joined: 01/01/2013
Re: busy signal
Hi,kts wrote:When I try to record a person a message, there are varying lengths of time before a busy signal come on cutting me off. It has happened 10 to 15 times. I plugged an analog phone into the fongo box and after about 6 tries I was able to record a personal message without a busy signal tone cutting me off. Is this normal?
That is not normal. Please open a support ticket- this behavior is common to Fongo device connected to a Hitron Modem.
The support team need to reset account at the back end to accommodate with Hitron modem.
Regards,