Maximum attempts reached error

[Ojays]

Hi. Just got my SIP and wanted to transfer a phone number over to my free phone line account. I keep getting the error, Maximum attempts reached after I put my CC information in and submit for processing. Happened yesterday and today as well.

What gives?

[Fongo Support]

Hi. Just got my SIP and wanted to transfer a phone number over to my free phone line account. I keep getting the error, Maximum attempts reached after I put my CC information in and submit for processing. Happened yesterday and today as well.

What gives?

Hi,

re->What gives?

Please follow the steps below:

1. Click on this link to open a support ticket:

https://support.fongo.com/anonymous_requests/new

2. Once you have the ticket#, send me a PM

http://forum.fongo.com/ucp.php?i=pm&mode=compose&u=7852

3. Post the results of your outcome here once you have an update (resolved or not resolved)

IMPORTANT:

Please note Fongo does NOT accept:
-Debit VISA
-Pre-Paid VISA or Mastercard
-PayPal

We only accept regular credit cards.

https://support.fongo.com/entries/23740 ... ed-payment

Best regards,

[Ojays]

Had Fongo email me back once ticket was created. I provided a contact number to be reached at. They called me within 10 minutes, and was able to port number successfully. Was notified because of backlog it would take at least 2 weeks to get the number ported over successfully.