voicemail to email not working

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frankie
Just Passing Thru
Posts: 6
Joined: 12/24/2015

voicemail to email not working

Post by frankie »

Hi, I have set my freephoneline account to copy voicemail to email. It used to work on my Windows Live Mail, but since I changed to Gmail, voicemails are not copied.

François
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Fongo Support
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Posts: 1689
Joined: 01/01/2013

Re: voicemail to email not working

Post by Fongo Support »

frankie wrote:Hi, I have set my freephoneline account to copy voicemail to email. It used to work on my Windows Live Mail, but since I changed to Gmail, voicemails are not copied.

François
Hi,

Not sure if you saw this:

https://fongo.zendesk.com/entries/10568 ... ification-

My guess is that if you set everything up correctly, the email landed in your Junk(spam) folder.

Please have a look.

Thanks,
frankie
Just Passing Thru
Posts: 6
Joined: 12/24/2015

Re: voicemail to email not working

Post by frankie »

Hi, you're right, the voicemails are in the spam folder! I'll try to see how to change my gmail settings.
Thank you
François
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