Someone is using my Fongo As a Caller ID

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Someone is using my Fongo As a Caller ID

Postby OttawaAreaCode » 01/03/2018

About three weeks ago I started to receive a large number of telephone calls from the people calling me back because someone just called and hangup on them. They claim that the caller ID shows YT (Yukon Territory?) but the area code is local to Ottawa - 613. Anybody know what's going on? Is it even possible to use my phone number to appear on someone else telephone call? Please help, people keep calling me back almost every five minutes.
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Re: Someone is using my Fongo As a Caller ID

Postby Liptonbrisk » 01/03/2018

OttawaAreaCode wrote: Anybody know what's going on? Is it even possible to use my phone number to appear on someone else telephone call?


Yes, some VoIP services allow scammers to spoof whatever outgoing number and name that they want. It's incredibly easy to do. And they could be calling from India, for example; if so they couldn't care less about Canadian laws.

You could try reporting the problem here: http://www.antifraudcentre-centreantifr ... ex-eng.htm.
Please do not send me emails; I do not work for nor represent Freephoneline or Fongo. Post questions on the forums so that others may learn from responses or assist you. Thank you. If you have an issue with your account or have a billing issue, submit a ticket here: https://support.fongo.com/hc/en-us/requests/new. Visit http://status.fongo.com/ to check FPL/Fongo service status. Freephoneline setup guides can be found at viewforum.php?f=15.
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Re: Someone is using my Fongo As a Caller ID

Postby OttawaAreaCode » 01/05/2018

Thanks for the reply, but I don't see how reporting this problem to the anti-fraud center will help me to resolve my problem. For starters, they are don't appear to defraud anybody; the people keep calling me back because they got called but the call was dropped when they attempted to answer, so they just call back on the phone number that showed up on their caller ID. Second of all, if I report it to the anti-fraud center I would essentially complain about my myself... Hopefully, this is going to stop soon on its own. For now, I just set up an automated message advising people what's going on. I opened a few tickets with Fongo, but they closed them and advised me to look for a solution on the forum. Thanks anyway.
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Re: Someone is using my Fongo As a Caller ID

Postby Liptonbrisk » 01/05/2018

OttawaAreaCode wrote:Thanks for the reply, but I don't see how reporting this problem to the anti-fraud center will help me to resolve my problem. For starters, they are don't appear to defraud anybody


It may very well be a scam. At the very least it's harassment.

http://www.rcmp-grc.gc.ca/scams-fraudes/rep-sig-eng.htm
"If you have not lost any money and have not provided personal or financial information (relating to a fraud or scam), and you simply want to inform the appropriate organizations, report it to the Canadian Anti-fraud Centre (CAFC) by calling 1-888-495-8501."

Someone there may be able to provide further advice--or at least let you know whether nothing can be done.

Second of all, if I report it to the anti-fraud center I would essentially complain about my myself


The service you'd be contacting would know better. This issue is hardly new or unheard of.

I opened a few tickets with Fongo


No service provider can do anything about third parties spoofing your number.
Please do not send me emails; I do not work for nor represent Freephoneline or Fongo. Post questions on the forums so that others may learn from responses or assist you. Thank you. If you have an issue with your account or have a billing issue, submit a ticket here: https://support.fongo.com/hc/en-us/requests/new. Visit http://status.fongo.com/ to check FPL/Fongo service status. Freephoneline setup guides can be found at viewforum.php?f=15.
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