I'm a new customer with Fongo Home. I received the Grandstream HT801 ATA Device the other day and proceeded with setting it up. For the time being I'm using a phone number from Fongo during signup . The setup is as follows. My bell router is set in bridge mode which is in front of my pfSense firewall which is set for PPPOE configuration. Created a VLAN interface in pfSense on one of the NICs and attached the ATA device to a switch and created an outgoing NAT rule.. I'm able to login to the web gui on the device.
The ATA device currently has only two LED's lit, power and internet. When calling to my mobile phone using the home phone, I immediately get a busy tone. When calling to the Fongo phone number using my mobile phone it goes immediately to voice box. I checked to see if the calls were logged in my fongo account which they were.
The instruction steps for setup seems to demonstrate a plug and play installation with a modem however my setup is different using pfSense.
Do i need to setup port forward rules on the WAN interface for SIP and RTP? How about the ATA device, does it need any configuration made?
Any help would be much appreciated.
Thanks,