Unable to make or receive calls from Grandstream 801
Posted: 01/06/2020
My device worked fine for a year or so and then suddenly stopped behaving since past week.
It kept on picking up default ip address 192.168.1.105 although my router is set to provide 192.168.2xx
I spent several hours trying to fix it including several hard resets.
Finally I left it without power all day and managed to get it to pick correct ip address in range 192.168.2.xx
I can login to the device fine.
However, I am unable to make or receive calls. All outgoing calls receive a fast beep. All incoming calls receive a message that the party you called is busy. I do receive the voice mail via email.
The fongo support is worse than useless.
Has anyone got any suggestions on what to do to resolve this issue? What settings or test to look for when logged into the device?
It kept on picking up default ip address 192.168.1.105 although my router is set to provide 192.168.2xx
I spent several hours trying to fix it including several hard resets.
Finally I left it without power all day and managed to get it to pick correct ip address in range 192.168.2.xx
I can login to the device fine.
However, I am unable to make or receive calls. All outgoing calls receive a fast beep. All incoming calls receive a message that the party you called is busy. I do receive the voice mail via email.
The fongo support is worse than useless.
Has anyone got any suggestions on what to do to resolve this issue? What settings or test to look for when logged into the device?