My phone won't ring sometime.

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kasma
Just Passing Thru
Posts: 2
Joined: 11/21/2012
SIP Device Name: Fongo Homephone SIP
ISP Name: Bell Canada
Computer OS: Windows 7
Router: The white bell modam/router

My phone won't ring sometime.

Post by kasma »

Hi, I am a Fongo Homephone customer, successfully ported my number and is enjoying the service.

The problem I am getting though, is that sometime income calls won't ring to my phone.
The caller has the dialing tone, and everything seems normal from the caller's side,
so it felt like I am not at my phone most of the time, but the fact is my phone just won't ring.

If I re-plug the power for the ATA, it will fix itself, I can receive calls as normal that way,
but it does not last very long, after some time, 2 hour or so, callers can't call me again.

I can always call out while the issue occurs, but no one can call in.

The ATA I am currently using is the white one with 4 lights on it, that came from Fongo through the mail.
Is there something wrong with my ATA or account?
kasma
Just Passing Thru
Posts: 2
Joined: 11/21/2012
SIP Device Name: Fongo Homephone SIP
ISP Name: Bell Canada
Computer OS: Windows 7
Router: The white bell modam/router

Re: My phone won't ring sometime.

Post by kasma »

Sorry for double posting, but
does anyone have solution?
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