Calls are not ringing or routing through the app

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Calls are not ringing or routing through the app

Postby lisanmike10 » 02/17/2019

When receiving calls there is no distinction between getting calls through the app and getting calls through my cell phone's number.
I need to know when its a personal call or a totally work related call so I'm not answering my personal phone with my company greeting.
I have selected the option to ring through the app then forward to my cellphone then to voicemail but every call i get just comes through my cell phone not the app at all.
lisanmike10
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Re: Calls are not ringing or routing through the app

Postby bridonca » 02/17/2019

lisanmike10 wrote:When receiving calls there is no distinction between getting calls through the app and getting calls through my cell phone's number.
I need to know when its a personal call or a totally work related call so I'm not answering my personal phone with my company greeting.
I have selected the option to ring through the app then forward to my cellphone then to voicemail but every call i get just comes through my cell phone not the app at all.

In the Fongo app, go to Account, then Settings and then select another ringtone
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