How to purchase add-on(s) for another user?

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How to purchase add-on(s) for another user?

Postby pablo2006b » 01/15/2020

Hi, my daughter & I both have fongo accounts.

I renew hers once it expires & would like a way to do this without having to physically be on her phone.

Sometimes I'm away from home for some time & have no way of doing this for her until I return.

Suggestions?

Cheers.
pablo2006b
Just Passing Thru
 
Posts: 3
Joined: 11/05/2019
SIP Device Name: OnePlus 6
Firmware Version: Android 10
ISP Name: 3G
Computer OS: Win10
Router: Asus Black Knight

Re: How to purchase add-on(s) for another user?

Postby Jake » 01/15/2020

Texting packages can only be bought on the mobile device.
World Credits can be purchased on the device and on the online admin https://account.fongo.com/login/ (head to the Online Store)

If it is the texting plan you are wanting to renew, then the best way I can think of doing it is: On your device log out of your account and then into hers, purchase the texting plan for her account, then switch back to yours.
It's not ideal, but short of giving her your payment details I don't think there will be another way.

If it's the world credits you want to renew, then you should be able to log in online with her account details and purchase it there.
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Jake
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Re: How to purchase add-on(s) for another user?

Postby pablo2006b » 01/15/2020

Thanks for the suggestions!

Just logged into her account & reloaded it.
pablo2006b
Just Passing Thru
 
Posts: 3
Joined: 11/05/2019
SIP Device Name: OnePlus 6
Firmware Version: Android 10
ISP Name: 3G
Computer OS: Win10
Router: Asus Black Knight


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