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Fongo powers free calling solutions for a number of brands. This forum includes information and tips on all of those offerings. Note that your specific services may vary based on the specific Fongo product that you're using.
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HELP- "This account number is not valid" message

https://forum.fongo.com/viewtopic.php?f=58&t=19932

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Porting number

Posted: 08/31/2020
by yapp12
Hi,
I opened of free fongo work account, I have a free generated number that fongo give us.

After, I have ported my phone number.

I received today, the email saying the port is finish, but when I call my phone number I have a message saying: THIS ACCOUNT NUMBER IS NOT VALID.

What to do ?

HELP- "This account number is not valid" message

Posted: 09/01/2020
by yapp12
Hi,
I opened of free fongo work account, I have a free generated number that fongo give us.

After, I have ported my phone number.

I received today, the email saying the port is finish, but when I call my phone number I have a message saying: THIS ACCOUNT NUMBER IS NOT VALID.

What to do ?

Re: HELP- "This account number is not valid" message

Posted: 09/02/2020
by Liptonbrisk
Please do not crosspost your problem into other forums that are for
services you’re not using. Thank you.

You can submit a ticket here: https://support.fongo.com/hc/en-us/requests/new
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