service down

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iiordanov
Just Passing Thru
Posts: 18
Joined: 09/28/2009

service down

Post by iiordanov »

The freephoneline SIP service has been down since at least last night. My box has been trying to register and not succeeding at all. Please indicate what kind of outage this is: maintenance, emergency, etc.

Also, it would be great if at some point during the down-time, somebody could post a forum message with a brief explanation and an ETA on how long you think it'll take for it to come back.

Also, a general question: Why has your service become so unstable in the past several weeks?

Thanks!
User avatar
FONGO_steve
Site Moderator
Posts: 2131
Joined: 07/16/2009
SIP Device Name: Grandstream 286 & 701
ISP Name: Worldline.ca
Computer OS: Windows 7 Ultimate / Mac OS X
Router: TR1043ND w/ DD-WRT Mega
Smartphone Model: Galaxy S3
Android Version: 4.0.4
Location: Cambridge

Re: service down

Post by FONGO_steve »

Can you PM me your number? All our office ATAs are working so I need to try and duplicate the problem to get more attention to it. We've only taken maybe 3 calls this morning from people with this issue, so it seems incredibly isolated :?
Steve
Fongo
Development Support Specialist.
kenporter
Quiet One
Posts: 26
Joined: 09/17/2009

Re: service down

Post by kenporter »

Mine also down since last nite. PM sent to boss man. Still down.
Sorry. It was my fault. Kids moved desk and broke line, found out after I got home from work and did some trouble shooting. Great service from FPL, and the best part is, its free.
Thanks again.
Yroc
Active Poster
Posts: 74
Joined: 09/03/2009

Re: service down

Post by Yroc »

Mine is fine FYI.
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FONGO_steve
Site Moderator
Posts: 2131
Joined: 07/16/2009
SIP Device Name: Grandstream 286 & 701
ISP Name: Worldline.ca
Computer OS: Windows 7 Ultimate / Mac OS X
Router: TR1043ND w/ DD-WRT Mega
Smartphone Model: Galaxy S3
Android Version: 4.0.4
Location: Cambridge

Re: service down

Post by FONGO_steve »

kenporter wrote:Mine also down since last nite. PM sent to boss man. Still down.
Sorry. It was my fault. Kids moved desk and broke line, found out after I got home from work and did some trouble shooting. Great service from FPL, and the best part is, its free.
Thanks again.
thx for the update Ken - I will disregard your PM now :)
Steve
Fongo
Development Support Specialist.
volenin
Active Poster
Posts: 100
Joined: 07/14/2009

Re: service down

Post by volenin »

Mine is down too, intermittently.
MikeD
Quiet One
Posts: 28
Joined: 07/04/2009
SIP Device Name: SPA2102-NA
Firmware Version: 5.2.5
ISP Name: Cogeco Utimate 30Mbps

Re: service down

Post by MikeD »

Mine's been down since about 1p today and intermittently before that. My VOIP line from another provider has been fine throughout. (I'd mention the other provider but I don't want to break any forum rules).
iiordanov
Just Passing Thru
Posts: 18
Joined: 09/28/2009

Re: service down

Post by iiordanov »

Yes, I'd like to confirm that mine and my brother's service is down, and we both use hardware devices. Please fix it, guys :).
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FONGO_kris
Site Moderator
Posts: 1937
Joined: 05/06/2009
SIP Device Name: Polycom 550 IP Phone
Firmware Version: 4.2.0.0310
ISP Name: Rogers Cable
Computer OS: Ubuntu 11.10
Router: Cisco E1200-N
Smartphone Model: Samsung Galaxy S2
Android Version: 4.0.3
Location: Cambridge, Ontario, Canada
Contact:

Re: service down

Post by FONGO_kris »

We're working on it! :)

At this rate we are looking at other networks and systems, this system is fantastic but the stability of the actually third party server conflicts with FPL.
Kris
Logistics & International Purchasing | Fongo
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Please advise I will no longer be contributing to this forum for the time being. Please feel free to email me.
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