How do I proceed to get an account unblock.
My FPL that I have the SIP setting was on a PBX that as been aced for long distance.
Now when I call my number it say '' That account as been block''
If I put my credential on a ATA I have the answer ''You have the wrong password''
Please help
Thank you
That account as been block
- Fongo Support
- Site Moderator
- Posts: 1689
- Joined: 01/01/2013
Re: That account as been block
Hi there,Jos wrote:How do I proceed to get an account unblock.
My FPL that I have the SIP setting was on a PBX that as been aced for long distance.
Now when I call my number it say '' That account as been block''
If I put my credential on a ATA I have the answer ''You have the wrong password''
Please help
Thank you
Unfortunately this cannot be resolved in the public forums.
Please open a support ticket for this issue and provide all the details:
http://support.fongo.com/anonymous_requests/new
Once you have received the ticket#, please send me a PM:
http://forum.fongo.com/ucp.php?i=pm&mode=compose&u=7852
Thanks,