Music On Hold

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zo3bi
Just Passing Thru
Posts: 13
Joined: 07/09/2009

Music On Hold

Post by zo3bi »

Hey,
I use my freephoneline number through the ATA. When i put someone on hold, it works but there is no sound to let them know that they are on hold or even still on the line. Its just silent. When I put someone on hold on my Bell phone it constantly beeps to show that they are on hold and the call is not disconnected or unheard. It would be great if FPL would have that feature or even better than a beep maybe some jazz music or something to entertain the caller while on hold. Thanks :)
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FONGO_kris
Site Moderator
Posts: 1937
Joined: 05/06/2009
SIP Device Name: Polycom 550 IP Phone
Firmware Version: 4.2.0.0310
ISP Name: Rogers Cable
Computer OS: Ubuntu 11.10
Router: Cisco E1200-N
Smartphone Model: Samsung Galaxy S2
Android Version: 4.0.3
Location: Cambridge, Ontario, Canada
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Re: Music On Hold

Post by FONGO_kris »

All our accounts are set up with on-hold music by default, it plays whenever you put a call on hold whether it be with the 'Hold' function on your phone, or the "Flash' / 'Link' function to switch calls for call-waiting.
Kris
Logistics & International Purchasing | Fongo
Call us toll-free! 611 from your fongo phone or 1-855-836-3355
Please advise I will no longer be contributing to this forum for the time being. Please feel free to email me.
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Samsung Galaxy S2 [GT-I9100] / 3.0.15-I9100XXLPH / Thebyani v3.2
Connex
Just Passing Thru
Posts: 4
Joined: 03/28/2011
ISP Name: Rogers

Re: Music On Hold

Post by Connex »

For some odd reason my system does not play any music,nor beeps ,when I put a call on hold. I`m using a Linksys SPA 3102
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