hello, im currently a happy fpl user, i have the sip and ata from them. i was curious as to if i wanted another phone number, can i put it with the same account or do i have to have 2 seperate accounts? also, i was thinking of setting up my second line in portugal and leaving it there but i have a few questions.
i go there every couple years and was wondering if there was no activity on the line for a while, would my account be cancelled for innactivity? or does the phone have to be answered a certain time every month/months to keep the account alive?
having 2 accounts
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- Tried and True
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Re: having 2 accounts
You need to separate Sip account.
When you are in Canada then just call the canana in Portugal and leave voicemail.
I think since you buy their sip account that number will permanent will not remove for safe side just call it once awhile and leave a voice mail
You can bring your ATA device to Portugal so this way you just have one number
When you are in Canada then just call the canana in Portugal and leave voicemail.
I think since you buy their sip account that number will permanent will not remove for safe side just call it once awhile and leave a voice mail
You can bring your ATA device to Portugal so this way you just have one number
- FONGO_mike
- Site Moderator
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Re: having 2 accounts
seagame2001 wrote:You need to separate Sip account.
You just just your numbers in Canada call the number canada that you leave in Portugal and leave a voicemail
I think since you buy their sip account that number will permanent will not remove for safe side just call it once awhile and leave a voice mail
+1
L3 Escalation Support Specialist
Fibernetics
Please contact me for your FPL DSL issues. For phone issues, please open a support ticket by going here.
Never give out personal information or access to your computer to somebody you don't know, Fongo staff will never ask for your username or password.
Fibernetics
Please contact me for your FPL DSL issues. For phone issues, please open a support ticket by going here.
Never give out personal information or access to your computer to somebody you don't know, Fongo staff will never ask for your username or password.
- TheHardy
- ***Übergod***
- Posts: 1632
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- Location: Surrey, BC
Re: having 2 accounts
Is that a +1 on confirmation that config-purchased accounts are PERMANENT, or that they still need to show activity to remain active? Clarify please, Mike!FONGO_mike wrote:seagame2001 wrote:You need to separate Sip account.
You just just your numbers in Canada call the number canada that you leave in Portugal and leave a voicemail
I think since you buy their sip account that number will permanent will not remove for safe side just call it once awhile and leave a voice mail
+1
Hardy - Surrey, BC ~~ increasingly disgruntled FPL user ... comon, fix your stuff!
driver/webmaster - INCARTA Professional Delivery & Moving -- http://www.incarta.ca 604-594-7126
driver/webmaster - INCARTA Professional Delivery & Moving -- http://www.incarta.ca 604-594-7126
- FONGO_mike
- Site Moderator
- Posts: 1095
- Joined: 12/22/2011
- SIP Device Name: Grandstream 286/TG701
- ISP Name: www.worldline.ca
- Computer OS: Windows 7/ Windows XP/Windows Vista
- Router: TG784. 780, 585, 546.
- Smartphone Model: Bold 9900
- Location: Fibernetics Head Office
- Contact:
Re: having 2 accounts
Once the account has the SIP configuration, and has been certified for e911 purposes, the account will stay active even if it has not been used over X number of days.
L3 Escalation Support Specialist
Fibernetics
Please contact me for your FPL DSL issues. For phone issues, please open a support ticket by going here.
Never give out personal information or access to your computer to somebody you don't know, Fongo staff will never ask for your username or password.
Fibernetics
Please contact me for your FPL DSL issues. For phone issues, please open a support ticket by going here.
Never give out personal information or access to your computer to somebody you don't know, Fongo staff will never ask for your username or password.