Not getting registration call

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EchoKev
Just Passing Thru
Posts: 3
Joined: 03/08/2013
Computer OS: Win8

Not getting registration call

Post by EchoKev »

I am trying to setup an account and I am not receiving a call with the confirmation code. Is there anything that can be done? I sent an email to talkfreely@fongo.com but have only gotten the automated response.

Thanks for any assistance...
User avatar
Fongo Support
Site Moderator
Posts: 1689
Joined: 01/01/2013

Re: Not getting registration call

Post by Fongo Support »

EchoKev wrote:I am trying to setup an account and I am not receiving a call with the confirmation code. Is there anything that can be done? I sent an email to talkfreely@fongo.com but have only gotten the automated response.

Thanks for any assistance...
Hi there,

Please ensure that the telephone number you have provided during registration process(the one where system calls you with the code) is not a Fongo/FPL number. You can use a cell phone or regular landline but not Voip.

Please let us know.

Thanks,
EchoKev
Just Passing Thru
Posts: 3
Joined: 03/08/2013
Computer OS: Win8

Re: Not getting registration call

Post by EchoKev »

I am sure, it is my desk phone at work.