Calls straight to VM today ...

[mlaposta]

All incoming calls to my FPL number are going straight to VM, was working fine last night.
Been using the service for months without any issues, and I didn't change anything from last night to this morning.

I've powercycled my ATA and router, but no change.
Placing outgoing calls works fine.

Are there any issues with the FPL servers today?

Thanks,
Mike.

[FONGO_steve]

No noted server issues today

Did you setup port forwarding on the router? If you did in the past, power cycling them will likely have reset the IPs, unless you have statically assigned the ATA?

[mlaposta]

Just check my configs, I didn't set a static IP on the ATA, but the router is giving the same IP to the ATA as it was before.
Port forwarding is enable, and forwarding to the correct IP.

Like I said, I didn't make any changes on my end from last night to this morning.
Seems a bit strange.
Any ideas why this would happen all of a sudden?

[FONGO_steve]

Can you PM me your number? I'd like to test this and check some logs

[mlaposta]

Hi Steve, Just PM'd you.

Thanks,
Michael

[jovan1]

I have the same issue.
Phone does not ring, just go to voice mail.

I can call, no any issue.

Phone was working properly yesterday.

Can you help me?

[FONGO_steve]

I have the same issue.
Phone does not ring, just go to voice mail.

I can call, no any issue.

Phone was working properly yesterday.

Can you help me?

Are you using G729a or G711u? Use preferred codec only should be set to 'no' as well.
The issue above, as I just PM'd him back, is a SIP 488 error because the device is trying to use a codec not supported by the server.. why that just started happening is unexplainable. Check yours and let me know - if this is the same thing, I'll have to send a bulletin out and see if we've made any changes. I haven't received any phone calls about it all day though.

[jovan1]

I am using G59 code.
Prefec code was yes, I chnaged to know and it does ring now and working fine!

Thnaks for great help.

Jovan

[jovan1]

Sorry.
I am using G729A.

I chnaged prefec code to No. and it does work.

Thnaks again. Jovan

[mlaposta]

Ok, I'll give that a try when I'm home later, but good to know it worked for jovan1.

I do remember setting my pap2t to use prefered codec only as I thought that was required, thought it was in the setup info here.
Or I might have seen that in someone else's setup here.

But should be easy enough to fix.

Thanks!

[farhan758]

I am also using G729A.

I changed prefec code to No. and phone start ringing.
FPL guys have to check may be some problem/changes at server end

Thanks
Farhan

[FONGO_steve]

I am also using G729A.

I changed prefec code to No. and phone start ringing.
FPL guys have to check may be some problem/changes at server end

Thanks
Farhan

Definitely - now that I've seen the reports, I'll get a ticket opened ASAP.

[bilaliz]

strange but worked, it would be interesting to know what went wrong.
FPL is great otherwise, but i think for a non technical person these kind of glitches could be hard to fix.

[mlaposta]

I agree, service for me has been mostly pain-free since I've had it.
But setting up was a bit of a pain, so I can understand why the companies that charge and supply the ATA's keep them locked!

Tried to ask the wife to change the settings, told her I'd guide her over the phone but she just laughed at me
Guess I'll have to fix it later

[leper1983]

I also just received this little bug.. but turning the preferred codec off seemed to fix it :S

[Ed_tech]

I had the same issue, incoming calls going straight to voice mail.
As posted I am running G729a and I had "Use Pref Codec Only" set to "Yes". I changed it to "No" and the calls started ringing through! So the line is working again!

[nillin]

Hi,
All incoming calls to VM since I finished the confuguration on Sipura 1001. Placing outgoing calls works fine.
I double checked the configuration to ensure that the configuration matches the general annoncement. Everything seems fine, I also put preferred codec in "no", but it still doesn't work for me.
Any idea?
Thanks,
Nil

[frankpong]

Hi, starting from last weekend, the incoming calls go directly to voice mail. It was alright before. Right now, my phone did ring only once and the caller id is displayed from each incoming call. The settings of my PAP2T is followed exactly from the ATA Config - Linksys PAP2T (02-24-10).pdf as the preferred codec is G729a and Use Perf Codec Only is set to no.

I wonder who can tell me what is wrong?

Thank you.

[dutty.persian]

I changed the the prefered codec to "no" and it worked.

does this mean this is THE fix? or just a temporary by-pass?

[FONGO_kris]

For most users, it is THE fix. There have been a few whom it has not worked with - Another thing, if you are using a SpeedTouch 780, or any other SpeedTouch or Thomson VoIP device, try entering this into the telnet prompt: ... If not I can do it for you if you PM me your number.

:voice codec config type=g729 ptime=20 vad=enabled priority=2 status=enabled

As I've found that worked with my TG784 at home... As for my Cisco 7941, well... I'll have to figure that out.

[etoghi]

Guys

Has anyone been able to configure Cisco 79XX phone on FPL? I found a post on the forum and followed it step by step however still no luck.

Any help is much appreciated.

[etoghi]

For most users, it is THE fix. There have been a few whom it has not worked with - Another thing, if you are using a SpeedTouch 780, or any other SpeedTouch or Thomson VoIP device, try entering this into the telnet prompt: ... If not I can do it for you if you PM me your number.

:voice codec config type=g729 ptime=20 vad=enabled priority=2 status=enabled

As I've found that worked with my TG784 at home... As for my Cisco 7941, well... I'll have to figure that out.

Kris
can you please help me out on configuring my 7941?

[etoghi]

Guys,

I have a Cisco 7941 and need it configured for FPL. I followed the post in this forum and does not work.

Can someone kindly help please?