why is freephoneline such a SCAM?????

[LeanMeanChristine]

i posted this question before, about my calls dropping after 30-32 seconds & I didn't get a response. But not only is that a money making scam method for freephoneline, there's also another one, in which I dial a number & press the call button & nothing happens. However, in the end, I end up getting screwed by having my money taken out of my account. I want a refund for such scams like this!

[Fongo Support]

i posted this question before, about my calls dropping after 30-32 seconds & I didn't get a response. But not only is that a money making scam method for freephoneline, there's also another one, in which I dial a number & press the call button & nothing happens. However, in the end, I end up getting screwed by having my money taken out of my account. I want a refund for such scams like this!

Hi there,

I am investigating this issue and I am communicating on PM.

Thanks,

[Maxwell Smart]

To the original poster... I'm in no way affiliated or associated with Fongo / FPL other than being a satisfied customer of their FPL service. Normally I don't get involved in these sort of trivial things, but come on, stop with the libelous "scam" nonsense. Fongo/FPL is not a scam. You lose all credibility when you smear their reputation with unsubstantiated accusations. Stick with the facts. If you have service problems, politely ask for help, and you will receive.

[stevenao]

The OP has trouble differentiate a SCAM and a company who tries to provide reasonable service within a confined resources limit. $50 for a VOIP settings and a $25 port in. Come on. I so worry that they will go bankrupt. I think i will make more long distance calls using them instead of GV once their softphone service is back up, just to keep them afloat. I am serious.

[Maxwell Smart]

I feel the same way, stevenao.... I appreciate Fongo's efforts.
I buy long distance credits with Fongo, and do so to support them.
I want Fongo to succeed!
The level of service provided by Fongo is most reasonable, all things considered.

[lustucru]

I believe Fongo service is great and their Support Team provides an excellent service.

I have been a Fongo customer since 13 months and I always found a quick resolution to my tech problems in this forum or by sending a PM to the Support Team.

And I have no longer to pay a high monthly phone bill or costly long distance calls!

[gab]

I agree with the positive comments.

We should all be grateful that FPL is a free service. I see Fongo support intervening whenever someone is having issues.

With FPL it's more of a DIY thing. So you need to be prepared to tweak the setup as the needs arise, since nobody will be doing that for you.