How can we tell who is forwarding to our number?

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emobo
Just Passing Thru
Posts: 6
Joined: 01/17/2010
Computer OS: Win7/XP/Vista Nokia

How can we tell who is forwarding to our number?

Post by emobo »

Hi I tried to setup a followme number in my account, but I got the message stating that it is currently used as a forwarding number already. Is there anyway I can find out where it's being used?

Thanks!
emobo
Just Passing Thru
Posts: 6
Joined: 01/17/2010
Computer OS: Win7/XP/Vista Nokia

Re: How can we tell who is forwarding to our number?

Post by emobo »

From other posts, it seems like the method here is to PM a mod/fongo staff member.

http://forum.fongo.com/viewtopic.php?f= ... ber#p38366

I'll try that out.
Thanks!
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Jake
Technical Support
Posts: 2828
Joined: 10/18/2009

Re: How can we tell who is forwarding to our number?

Post by Jake »

Steve doesn't really deal with this sort of thing now, things have changed a bit since that post.
Open a support ticket then send a PM to fongo support (see sig for link)

Have you ever entered the number in another account with FPL, Fongo, DellVoice, etc? as far as I know you can only have the number once network wide. Either way, Fongo Support should be able to help you, but open a ticket first.
emobo
Just Passing Thru
Posts: 6
Joined: 01/17/2010
Computer OS: Win7/XP/Vista Nokia

Re: How can we tell who is forwarding to our number?

Post by emobo »

PM to fongo support solved it in a matter of hours.
I told them what numbers i was trying to forward, and it was good to go!

Thanks!
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