Address does not appear in address field 911

[tcottawa]

Hi I tried registering my number to create my account with FPL and noticed that my street name does not appear in the drop down menu.

I know for a fact that my tax bill shows a fee for the 911 service in my area and that Bell has that address on their file.

How can I get my street name added in order to port my number?

Thank you!

TC

[Jake]

You will probably have to send in a support ticket on this one. This has come up a couple of times before, and really getting them to add it is the only option, which unfortunately can't be done through the forum.

[tcottawa]

Would you have the link to open a support ticket? I have looked everywhere and can't seem to find it...

Thank you for the quick response.

Tony.

[Jake]

They don't make it easy do they
Try here http://support.fongo.com/anonymous_requests/new