Old account

[mohnashaat]

Hi,

Suddenly cannot login to my 2 FPL accounts, it says wrong email or password, at least one of them i use several time a week to fwd calls, i other one i used from time to time, and i remember that i didn`t receive any email to notify me that if do not make calls within 30 days the account will be closed.

Any one have some explanations ?

[Mango]

Have you tried to use the Forgot Password tool to reset your password?

https://www.freephoneline.ca/forgottenPassword

[mohnashaat]

No, but i tried now, one account says invalid account and the other i just tried to register for a new account with the same email so he sent me the new password (which was the old too), if the account was still valid it will probably not accept to create a new account with the same email

[mohnashaat]

Any one have an answer ?

[bridonca]

I do not believe anyone will be able to help you here. You would have to submit a ticket to get something like that resolved.

[mohnashaat]

how to submit a ticket ?

[Jake]

http://support.fongo.com/anonymous_requests/new