Follow Me - problem

[mahaos]

Hi,

I have 2 freephoneline accounts.
I am trying to use the FollowMe function from one of my freephoneline accounts. I would like to forward all my calls to another freephoneline number.

When providing my new follow me number, I get the following message: "This number is already used as a FollowMe number by someone else."

I do not understand who else should forward his/her freephoneline number to my number ! Can you please investigate ? I can send you by private message the two FPL numbers.

Thanks.

[Jake]

You will have to send in a support ticket on this one - https://support.fongo.com/anonymous_requests/new

This sort of thing is either that you have used it on FPL or Fongo before, or what is more likely is someone else has had the number before you and used it so it is still stuck in their system.

Send in a support ticket and it usually gets fixed pretty quickly.

[Liptonbrisk]

I have 2 freephoneline accounts.
I am trying to use the FollowMe function from one of my freephoneline accounts. I would like to forward all my calls to another freephoneline number.

http://support.freephoneline.ca/entries ... Follow-Me-

"Please note that you are unable to forward from a Freephoneline phone number to another Freephoneline phone number"

[mahaos]

Hi Jack and Liptonbrisk.

Thanks for your comments. I will contact FPL / Fongo with a PM to solve the problem.

Even if the forward was not allowed from FPL to FPL in the past. Now it is allowed. I am able to forward my FPL number to another FPL number (one of my firends) but not to my second number I have.

[Liptonbrisk]

Even if the forward was not allowed from FPL to FPL in the past. Now it is allowed.

Oh? I was told a few years ago they blocked that to prevent abuse.
Someone should update that knowledge base article then.