I need help. FPL site says it can't port my number but in 2 separate tickets I submitted I was told that it COULD be ported. If this needs to be done manually who do I PM? I don't exactly want to post my phone number on a public forum.
Thanks
I need help. FPL site says it can't port my number but...
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- Quiet One
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- Liptonbrisk
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Re: I need help. FPL site says it can't port my number but..
As a general rule, people on forums (including moderators), other than official Fongo Support, can't help you with anything regarding account, billing, or porting inquiries.
You must submit a ticket: https://support.fongo.com/hc/en-us/requests/new. Choose "porting inquiry" for the final issue type. Provide the previous ticket numbers in your inquiry.
You must submit a ticket: https://support.fongo.com/hc/en-us/requests/new. Choose "porting inquiry" for the final issue type. Provide the previous ticket numbers in your inquiry.
Please do not send me emails; I do not work for nor represent Freephoneline or Fongo. Post questions on the forums so that others may learn from responses or assist you. Thank you. If you have an issue with your account or have a billing issue, submit a ticket here: https://support.fongo.com/hc/en-us/requests/new. Visit http://status.fongo.com/ to check FPL/Fongo service status. Freephoneline setup guides can be found at http://forum.fongo.com/viewforum.php?f=15.
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- Quiet One
- Posts: 25
- Joined: 09/13/2017
- SIP Device Name: Obi202 (on order)
- Firmware Version: Unknown
- ISP Name: Eastlink currently. Probably change
- Computer OS: Windows 10 Pro 64
- Router: asus rt-n53
Re: I need help. FPL site says it can't port my number but..
Just out of curiosity, can my current phone provider hold my number hostage?
- Liptonbrisk
- Technical Support
- Posts: 2773
- Joined: 04/26/2010
- SIP Device Name: Obihai 202/2182, Groundwire
- Firmware Version: various
- ISP Name: FTTH
- Computer OS: Windows 64 bit
- Router: Asuswrt-Merlin & others
Re: I need help. FPL site says it can't port my number but..
Instead of pretending I know what I'm talking about, I'm just going to say I'm not sure.Darkmatter wrote:Just out of curiosity, can my current phone provider hold my number hostage?
I did find this: http://crtc.gc.ca/eng/phone/mobile/num.htm.
I would contact both the CRTC and CCTS and ask.
http://crtc.gc.ca/eng/contact/#home_pho ... ce_service (scroll down for contact options)
https://www.ccts-cprst.ca/sidebar_block/contact-us/
Please do not send me emails; I do not work for nor represent Freephoneline or Fongo. Post questions on the forums so that others may learn from responses or assist you. Thank you. If you have an issue with your account or have a billing issue, submit a ticket here: https://support.fongo.com/hc/en-us/requests/new. Visit http://status.fongo.com/ to check FPL/Fongo service status. Freephoneline setup guides can be found at http://forum.fongo.com/viewforum.php?f=15.
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- Quiet One
- Posts: 25
- Joined: 09/13/2017
- SIP Device Name: Obi202 (on order)
- Firmware Version: Unknown
- ISP Name: Eastlink currently. Probably change
- Computer OS: Windows 10 Pro 64
- Router: asus rt-n53
Re: I need help. FPL site says it can't port my number but..
Ok customer support is porting manually and I just got off the phone with them to pay for it since you can't pay online for a number that the website says can't be ported.