FPL Android app?

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FPL Android app?

Postby Avster » 05/23/2019

Hello,
I am a current user for FPL and am trying to download the android version of the APP. I understand that the app is now called FONGO and i downloaded to my smartphone. Upon opening up the app it asked for email/password and did not accept the email i registered on FPL way back. I had to register as a new user (i guess under the FONGO) profile. The question i have is how can i use my existing FPL phone number on the android app? can i use my FPL on the fongo adnroid application ?
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Re: FPL Android app?

Postby bridonca » 05/23/2019

As you discovered, Fongo and Freephoneline are 2 separate companies, with separate accounts. If you purchased SIP settings, you can use an Android SIP client like Zoiper to use Freephoneline's SIP settings on your Android device.

If you want to move to Fongo and keep your Freephoneline number, you can port the number over. I believe it costs $5. You will close the Freephoneline account if you do that though.
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Re: FPL Android app?

Postby Avster » 05/23/2019

thank you so much for your info. Do you know if i can use Zoiper at the same time along with the ATA adaptor (home phone) or is it one over the other ?
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Re: FPL Android app?

Postby Avster » 05/23/2019

bridonca wrote:As you discovered, Fongo and Freephoneline are 2 separate companies, with separate accounts. If you purchased SIP settings, you can use an Android SIP client like Zoiper to use Freephoneline's SIP settings on your Android device.

If you want to move to Fongo and keep your Freephoneline number, you can port the number over. I believe it costs $5. You will close the Freephoneline account if you do that though.


thank you so much for your info. Do you know if i can use Zoiper at the same time along with the ATA adaptor (home phone) or is it one over the other ?
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Re: FPL Android app?

Postby Liptonbrisk » 05/23/2019

Avster wrote: Do you know if i can use Zoiper at the same time along with the ATA adaptor (home phone)


No; you can't for incoming calls.
However, you can use "Follow Me" to (unofficially . . . at one time users weren't allowed to forward calls to other FPL and Fongo Mobile numbers; I'm not sure whether that situation will ever change again) forward incoming calls to a Fongo Mobile number: https://support.freephoneline.ca/hc/en- ... Follow-Me-. So you could use the Fongo Mobile app and forwarding incoming calls to your FPL number to your Fongo Mobile number.


Note that only one registration per FPL account is allowed at any time. When there are multiple devices/softphones using the same account, only the most recent registration is valid. The previous device will lose registration. This is especially important to consider if someone else is using your SIP credentials (username and password) that are found after logging in at https://www.freephoneline.ca/showSipSettings (or if you're trying to register your FPL account with a smartphone SIP app or with another device). Registration is required for incoming calls. It is not required for outgoing calls. If you simply want to make outgoing calls using your FPL number, configure, but don't register the account, on the SIP app being used, with Acrobits Groundwire, for example, on a smartphone (there is no way to do this with the Freephoneline desktop application; the Freephoneline desktop application doesn't offer to option to not register).

Groundwire, by the way, doesn't require an ongoing subscription for Push. Zoiper does.



Also note that each time you reboot your ATA, it's attempting to register with Freephoneline again. If you attempt more than 10 registrations in 5 minutes (this is why the registration interval is important),
you may end up being temporarily IP banned by the specific FPL server the ATA (and/or mobile app) was sending
registration requests to. If you're temporarily IP banned, you could then try switching ProxyServer to a different FPL server than the one you were previously using (voip.freephoneline.ca, voip2.freephoneline.ca, or voip4.freephoneline.ca:6060), unless you need to use voip4.freephoneline.ca:6060 because you have SIP ALG forced on in your router. The purpose of
voip4.freephoneline.ca:6060 is to circumvent buggy SIP ALG features in routers.


https://community.freepbx.org/t/trunk-s ... ca/22479/8
"As May 2013, our servers will rate limit REGISTER requests to a maximum of 10 requests per 5 minutes. Each authentication round usually consumes 2 requests (digest auth), so it is a fair number given our guidelines. Also, it does not affect INVITES (which are also authenticated)…

This rate limit is applied per IP address as our service is tailored to residential Canadian users (ADSL/Cable)."

https://support.freephoneline.ca/hc/en- ... redentials
That's why the using the registration interval of 3600 seconds and failed retry timer of 120s are important in your ATA--and why temporary IP bans are an important consideration when using mobile SIP applications with Freephoneline (consider losing internet connectivity in an a certain area and then regaining it; your mobile app may attempt to re-register). Freephoneline was not developed, specifically, with the intention of it being used with cellular data. Fongo Mobile was.
Please do not send me emails; I do not work for nor represent Freephoneline or Fongo. Post questions on the forums so that others may learn from responses or assist you. Thank you. If you have an issue with your account or have a billing issue, submit a ticket here: https://support.fongo.com/hc/en-us/requests/new. Visit http://status.fongo.com/ to check FPL/Fongo service status. Freephoneline setup guides can be found at viewforum.php?f=15.
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Re: FPL Android app?

Postby mikoul » 06/11/2019

but don't register the account, on the SIP app being used,



Could you suggest me some Android Apps where I would have the option of NOT registering but being able to make phone call ?

Regards :-)
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Re: FPL Android app?

Postby Liptonbrisk » 06/11/2019

mikoul wrote:
Could you suggest me some Android Apps where I would have the option of NOT registering but being able to make phone call ?


Groundwire by Acrobits
Please do not send me emails; I do not work for nor represent Freephoneline or Fongo. Post questions on the forums so that others may learn from responses or assist you. Thank you. If you have an issue with your account or have a billing issue, submit a ticket here: https://support.fongo.com/hc/en-us/requests/new. Visit http://status.fongo.com/ to check FPL/Fongo service status. Freephoneline setup guides can be found at viewforum.php?f=15.
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Re: FPL Android app?

Postby mikoul » 06/11/2019

Thanks for your reply,

Could you tell me where in the settings is the option to disable the registration ?
I want to be sure that my Lynksys PAP2 stay registered to be able to receive the calls at home.

Also do you know of any Open source SIP software on Android that offer the option of not registering the account ?

Thanks for your help :D
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Re: FPL Android app?

Postby Liptonbrisk » 06/11/2019

mikoul wrote:Could you tell me where in the settings is the option to disable the registration ?


It's located under Account Setup and then Incoming Calls. Set Incoming calls to "Off-Do Not Register"

https://hesk.acrobits.net/knowledgebase.php?article=60

Also do you know of any Open source SIP software


I don't, but that doesn't mean none exist.
Please do not send me emails; I do not work for nor represent Freephoneline or Fongo. Post questions on the forums so that others may learn from responses or assist you. Thank you. If you have an issue with your account or have a billing issue, submit a ticket here: https://support.fongo.com/hc/en-us/requests/new. Visit http://status.fongo.com/ to check FPL/Fongo service status. Freephoneline setup guides can be found at viewforum.php?f=15.
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