Voicemail waiting tone, even when no messages

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minimouse
Just Passing Thru
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Joined: 09/24/2013
SIP Device Name: Linksys PAP2T
Computer OS: Win XP, Win 8

Voicemail waiting tone, even when no messages

Post by minimouse »

My phone is flashing all the time, despite the fact that I have no messages.

I have successfully tested leaving a message and deleting it, but the tone for voicemail is still there.

Using Linksys PAP2T
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FONGO_mike
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Re: Voicemail waiting tone, even when no messages

Post by FONGO_mike »

Have you tried to disable VM notifications in either your phone or ATA and then re-activate it?
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minimouse
Just Passing Thru
Posts: 22
Joined: 09/24/2013
SIP Device Name: Linksys PAP2T
Computer OS: Win XP, Win 8

Re: Voicemail waiting tone, even when no messages

Post by minimouse »

Where would the Voicemail notifications field be in the PAP2t?
minimouse
Just Passing Thru
Posts: 22
Joined: 09/24/2013
SIP Device Name: Linksys PAP2T
Computer OS: Win XP, Win 8

Re: Voicemail waiting tone, even when no messages

Post by minimouse »

Okay I found "Message Waiting" setting in the advanced settings under the tab "User 1".

I set it to no. The flashing indicator turned off. Then a little while later I turned it on and the flashing indicator came back.
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Jake
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Re: Voicemail waiting tone, even when no messages

Post by Jake »

Check online to see if there are any fax messages waiting in your inbox.
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Fongo Support
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Re: Voicemail waiting tone, even when no messages

Post by Fongo Support »

minimouse wrote:Okay I found "Message Waiting" setting in the advanced settings under the tab "User 1".

I set it to no. The flashing indicator turned off. Then a little while later I turned it on and the flashing indicator came back.
Hi there,

Please ensure that your ATA is configured as per below:


http://forum.fongo.com/viewtopic.php?f=15&t=310

That will resolve the issue.

Let me know.

Thanks,
minimouse
Just Passing Thru
Posts: 22
Joined: 09/24/2013
SIP Device Name: Linksys PAP2T
Computer OS: Win XP, Win 8

Re: Voicemail waiting tone, even when no messages

Post by minimouse »

Yep, I followed the advice given in the walkthrough this morning.

It was fine during setup. Then I left myself some answering machine messages, deleted them, and then this flashing light problem popped up.
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Fongo Support
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Re: Voicemail waiting tone, even when no messages

Post by Fongo Support »

minimouse wrote:Yep, I followed the advice given in the walkthrough this morning.

It was fine during setup. Then I left myself some answering machine messages, deleted them, and then this flashing light problem popped up.
Hi there,

Can you please send me a PM with the telephone number associated with your account and I will verify.

Thanks,
minimouse
Just Passing Thru
Posts: 22
Joined: 09/24/2013
SIP Device Name: Linksys PAP2T
Computer OS: Win XP, Win 8

Re: Voicemail waiting tone, even when no messages

Post by minimouse »

PM Sent

Thank you
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