FREEPHONE LINE DOWN

[Fongo Support]

I m in Montreal quebec --since friday around noon I m having the same issues mentioned above.I hope that it will be fixed rather quickly .I was going nuts thinking that the problem was on my end .

Hi there,

I hope it will get resolved really soon.

Thanks,

[camwork]

I am not able to receive calls on my freephoneline number in area code 819 (sherbrooke)

[Phoneuser]

Hi. Since Yesterday, i cant receive any more incoming call.
I tried to call my FPL number with a cell phone and no answer, no voice mail, no ringing.
Once, I got a recorded message, in french, saying all network connection are busy.
I did not change any setting.

Any help?

Thx

[Fongo Support]

Hi. Since Yesterday, i cant receive any more incoming call.
I tried to call my FPL number with a cell phone and no answer, no voice mail, no ringing.
Once, I got a recorded message, in french, saying all network connection are busy.
I did not change any setting.

Any help?

Thx

Hi there,

We are really sorry for the inconvenience.

Please check this:

http://status.fongo.com/

and this:
https://twitter.com/Fibrenoire

http://forum.fongo.com/viewtopic.php?f= ... 682#p55682



I hope it will be resolved soon.

Thanks,

[Phoneuser]

Same problem in Quebec city number, starting with 418-478.....

thx

[Jake]

According to the status page, 418 numbers are still out. http://status.fongo.com/
All you can really do is wait for Bell to fix things.

[felchi80]

same issue here... 514 number.... I really thought it was not ata acting up... reboot... change router config... nothing...
the start of this thread was really funny...... lol....

[mohnashaat]

yes 418/514 are still not working, even the followme to my cell phone. In my case i cancelled my bell phone after 6 years to replace it by the FPL !

[marginal]

same issue here... 514 number.... I really thought it was not ata acting up... reboot... change router config... nothing...
the start of this thread was really funny...... lol....

I failed doing the same, that is why all of us should check here and/or FPL's status before panicing ot messing around with our hardware/software.

[laoloup]

The same problem is ongoing for me since someone called me yesterday. No incoming calls but outgoing is OK on my freephoneline home phone. Fongo mobile call to and from home phone works fine.

[TonyGTR]

Bonjour,

Depuis quelque temps, je me suis rendu compte que plus personne ne pouvait m'appeller à mon numéro. Lorsque l'on m'appelle, ça raccroche automatiquement pour certain et pour d'autre, il y a un message qui nous dit qu'il y a un problème de réseau. Pourtant, je peux envoyer des appels. J'ai reconfigureé mon ATA, ainsi que mon routeur, mais sans succès. J'ai ensuite essayer le logiciel Fongo/Desktop 3.2.7.0 pour voir si le problème pouvais provenir de mon ATA, mais encore une fois, même problème. Je peux appeller mais pas recevoir d'appelle.

Merci!

EDIT: Je viens de comprendre le pourquoi: http://status.fongo.com/
Il y a aussi un problème avec le 579.

[ali23]

bonjour
est ce que l'application freephone marche sur windows chez moi ca marche pas quand je met mon email et mot de passe il me dis que ces erroné ????? comment faire merci

[Fongo Support]

bonjour
est ce que l'application freephone marche sur windows chez moi ca marche pas quand je met mon email et mot de passe il me dis que ces erroné ????? comment faire merci

Hi there,

Can you confirm that you are running the latest version of the Desktop App 3.2/7.0 ?

Let me know.

Thanks,

[Polimold]

Bonjour, j'ai encore une probleme ci j'appele du mon cell. ver domicile sur mon cell. me done come ENCOMBREMENT. Personne peux me appeler. Merci

[azulus]

24 hours later we can't receive calls.
I hope It will be fixed next year

[azulus]

La meme chose pour moi ,mais entre le deux freephoneline ca marche

Ouais, mais 24 heures après et le problème persiste encore.
C'est une cheap line, tu me diras.
Anyway, pour un professionnel ce n'est pas un service fiable.
Moi, je vais déménager ma ligne chez Bell ou Videotron.

[aldman]

Gezzz....

Yup, 24 hours later and unfortunately, no incoming calls available (438 area code) ...Hope this will be resolved BEFORE weekend is out...Really hope so:

[Polimold]

J'ai une probleme pas des appeles entrent tell. domicile sur mon cell quand j'appele il dire ENCOMBREMENT. Merci

[vq1]

Looks like there is an outage ... calls from the PSTN are not ringing into FPL numbers. The FPL number can call out, however, just fine.

http://status.fongo.com/


VQ

[Fongo Support]

Looks like there is an outage ... calls from the PSTN are not ringing into FPL numbers. The FPL number can call out, however, just fine.

http://status.fongo.com/


VQ

Hello there,

Update at 4:15 PM EST

The connectivity issue to Montreal has been resolved.

Please try again and let us know if there are any problems,

Thanks,

[Cyber]

Moi, je vais déménager ma ligne chez Bell ou Videotron.

Si tu avais fait une recherche sur Google, tu aurais rapidement vu que le problème n'est pas lié à Fongo/Freephonline alors inutile de déménager chez Bell ou VidéoÉTRON.

A Condominium construction crew has hit a major underground fiber in Toronto near the Adelaide Central Office.

[diabolo]

The problem has been solved for montreal 514 - thank you very much --I would say to everyone to be nice.All major providers have issues at some point .Hang tight .

[Polimold]

Ca marche, merci.