lifeisfun wrote:
Thanks for reply, using voip.freephoneline.ca and this morning again not working
I mentioned doing more than that before.
"In ITSP Profile>>SIP, RegistrationPeriod needs to be 3600.
RegisterRetryInterval should be 120 (.pdf guide is wrong for this setting)
http://forum.fongo.com/viewtopic.php?f=15&t=16090. "
I also mentioned sending in a ticket to ensure your account hasn't been suspended for abuse.
You can troubleshoot all you want, but if your FPL account is suspended there's no point.
Anyway, I see two possibilities:
a. temporary IP ban due to registration and retry intervals not being set properly
b. SIP registration issue due to improperly functioning SIP ALG in modem or router. Steps 1, 2, 3a., and 4 are attempts to address this.
Again, you may, additionally, be dealing with FPL account suspension due to using sip.fongo.com before, except I would expect to see something other than "No Response From Server" for this situation, unless
attempting to register with a suspended account automatically forces an IP ban.
1. Are you using a Nettis 4422 modem?
Select the Internet Tab from
http://www.carrytel.ca/support.aspx
Q : DSL - My VoIP phone does not work with Netis 4422 modem.
A : Please download the newest Netis firmware at
http://www.carrytel.ca/download/netis1228.zip. Unzip the netis1228.zip file and update the firmware file netis1228.img for your modem. The new firmware has been tested and working with most of Voip phone providers
2. Stick whatever modem you have in bridge mode. If you don't know how, contact your ISP.
3.
http://forum.fongo.com/download/file.php?id=1688
Double check your settings,but
Voice Services>>SP Service>>
a. X_UserAgentPort---> change to 52552
SIP Credentials>>
b. AuthUserName
login at
https://www.freephoneline.ca/showSipSettings to verify
c. AuthPassword
login at
https://www.freephoneline.ca/showSipSettings to verify
Service Providers>>ITSP Profile >>
d. RegistrationPeriod needs to be 3600
e. RegisterExpires needs to be 3600
f. RegisterRetryInterval needs to be 120
Make sure these settings are correct, and especially do 3a. Double check to make sure your settings stick.
3b and c are not the reasons for a lack of a server response, unless registration is failing and you've got a registration retry interval set to something lower than 120s.
Too many registration attempts within a short period will result in a temporary IP ban.
4. Login to your router.
Navigate to Advanced Setting>>WAN>>NAT Passthrough
Disable SIP Passthrough
5. Reboot modem, router, and ATA. Make sure your router is fully up before rebooting the ATA.
If you're dealing with an temporary IP ban due to registration and register retry intervals being too short, you're going to need to unplug your ATA for a bit, after fixing those settings. I don't know how long for sure. Maybe try an 1 hr. Or you could try switching to voip2.freephoneline.ca for the proxyserver