solidis wrote: Does anyone have the mwi setup working on their obihai device or is it hopeless?
solidis wrote:Hi Liptonbrisk,
I did read about how FPL can take up to 10 minutes to fully update the mwi status from previous posts. I waited until the next day for it to update but the light and stuttering dial tone were still present. Maybe it's my account and I need to open a trouble ticket with FPL? I think this might be my next step for a resolution.
Liptonbrisk wrote:lol I'm now suddenly experiencing the same issue.
Clearing MessageWaiting in the ATA does nothing. If you wait a few minutes, MW indicator returns, and MessageWaiting will automatically be checked again due to FPL's server saying I have voice mail when I don't (not in the portal either).
I'm going to inspect incoming packets later to check, but I'm pretty sure my FPL VM account is bugged. There are no messages.
Server response from FPL is saying there is.
Fongo Support wrote:Hi there,
Just a suggestion- have you tried to clear the MWI on your cordless phone?
Mango wrote:I once saw this issue with another service provider, not FPL. The workaround was to leave yourself a message, then delete it.
Liptonbrisk wrote:Just to update, the problem persists across softphones, ATAs, and IP addresses on voip.freephoneline.ca. when testing my account.
It happens at any location, using anyone's modem, router, etc.
And leaving voicemails, faxes, etc., and then deleting them doesn't help.
Messagewaiting will remain on in the ATA.
Unchecking Messagewaiting doesn't help because FPL's server just turns it back on again after awhile.
Fongo Support wrote:Hi there,
Looks like this will not be resolved soon.
Sorry for the inconvenience- your account has an issue and it will not be repaired today.
Liptonbrisk wrote:solidis wrote: Does anyone have the mwi setup working on their obihai device or is it hopeless?
Yes, MWI works with OBi ATAs and Freephoneline without any problems.
If you're coming from a regular home phone experience and expecting MWI to immediately trigger after a message is left or immediately be disabled after deleting a message, you'll need to adjust your expectations.
MWI may not trigger until 4-5 minutes after a message is left, and the indicator may not turn off until 4-5 minutes after all messages are deleted.
I don't know the exact time, but it's been about 4-5 minutes for me until FPL sends a signal to my ATA.
For testing purposes, allow 10 minutes for MWI to trigger or be disabled.
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