Hello,
I have been Freephoneline (SIP Unlocked) user for quite some time. My ISP is Worldline (which is the same group company as Freephoneline).
I had Thomson T784 ADSL Voip modem and Freephoneline sip accounts are configured on the modem/router, and it functions great.
I recently bought SmartRG 630n from Worldline. They supply this model to their Home phone internet bundle customers, so I figured it should work for me. However, after configuration of my Freephoneline SIP settings (basically only username, password and voip server), the status is always down. I searched internet for more information. However, very little information is available on SmartRG630n.
Below is my configuration:
Bound Interface Name: Any WAN (Note: Requires vodsl restart to take affect)
Country : Canada
sip local port(1-65535): 5060
SIP domain name*: voip.freephoneline.ca
Use SIP Proxy. <Checked>
SIP Proxy: voip.freephoneline.ca
SIP Proxy port: 5060
Use SIP Outbound Proxy. <Checked>
SIP Outbound Proxy: voip.freephoneline.ca
SIP Outbound Proxy port: 5060
Use SIP Registrar. <Checked>
SIP Registrar: voip.freephoneline.ca
SIP Registrar port: 5060
Use SIP Proxy2. <Unchecked>
Use SIP Outbound Proxy2. <Unchecked>
Use SIP Registrar2. <Unchecked>
SIP Account 0 1
Account Enabled <Checked>
Polarity Reverse Enable <Checked/Unchecked> (Tried both)
Authentication name <Phone Number>
Password <Unlock Key>
Cid Name <My Name>
Cid Number <My phone number>
I have tried all possible combinations but this just does not work. The Voice status remains stubbornly "Down". Interestingly, the Freephoneline SIP settings tab in my account shows that the SmartRG630n device is connected!
Hope someone can help.
TIA