Shall I dial "1" first or not?

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torontovoipnewuserx
Just Passing Thru
Posts: 21
Joined: 10/15/2015

Shall I dial "1" first or not?

Post by torontovoipnewuserx »

Hi, I have a question about the dialing prefix in FPL.

I have a 647-xxx-xxx FPL phone number. When I dial a 647 area code number, shall I dial "1" first or not, or does it simply no matter?

How about dialing a 416 area code number, or, let's say a Vancouver area code number (considered to be a long-distance call by Bell Canada standard if I am in the 416/647 area)?

I cannot find any FPL online help explicitly mentioning that whether I shall dial "1" first or not.
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lustucru
Technical Support
Posts: 208
Joined: 04/12/2012
SIP Device Name: Grandstream HT-286
Firmware Version: 1.1.0.45
ISP Name: Bell Fibe 300/300
Computer OS: Windows 7 Pro 64 bits
Router: Bell hub 1000
Smartphone Model: Moto E
Android Version: Android 6.0
Location: Montreal (QC)

Re: Shall I dial "1" first or not?

Post by lustucru »

Dialing "1" before the number does not matter.

The call will go thru with or without "1", for local and long disgance calls.
User avatar
lustucru
Technical Support
Posts: 208
Joined: 04/12/2012
SIP Device Name: Grandstream HT-286
Firmware Version: 1.1.0.45
ISP Name: Bell Fibe 300/300
Computer OS: Windows 7 Pro 64 bits
Router: Bell hub 1000
Smartphone Model: Moto E
Android Version: Android 6.0
Location: Montreal (QC)

Re: Shall I dial "1" first or not?

Post by lustucru »

Sorry, I forget to mention that dialing "1" is required when you are prompted to enter your acount to access your voicemail remotedly.
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