Fongo Support wrote:Hi,
Re->I mentioned above that registration is also failing using a software SIP client using the same account and POP
Is it failing with all 3 sip servers (voip, voip2 and voip4)?
re->Maybe an update on the server side that affects compatibility with certain device firmwares, specific ISPs, a particular POP or network segment. There has to be a common thread.
Server side is not the issue. Have you tried factory reset and reconfiguration?
I can setup a test case with your account it required- send me a PM and I will do this. I will setup your account on a test ATA so you can test it.
regards,
I tried updating the firmware on my ATA and changing the ports used, but to no avail.
We were away for a week - when we came back, same state.
Factory reset ATA and reconfigured using information here:
http://www.voipfan.net/ATAs/HT502_freephoneline.phpATA started working for outbound calls but device status showed 'Not Registered'.
After a few hours, The SIP Status on the FreePhoneLine website showed 'SIP Status:disconnected' and incoming calls were no longer coming through, although outbound still worked.
Found this article on the Grandstream forums from several years back:
http://forums.grandstream.com/forums/in ... pic=8378.0It suggested:
Register Expiration: 120 minutes
Reregister before Expiration: 60 seconds
SIP Registration Failure Retry Wait Time: 30 seconds
NAT Traversal: Keep-Alive
I have been running this way since last night. Device status shows 'Registered' and FreePhoneLine website shows 'SIP Status:connected'
Everything has been working for inbound and outbound for the last 18 hours or so.
Still can't say what caused the issue as the config has't changed about 3 years.
Seems awfully coincidental that other long time users started reporting the same issue the same week.
I'm a little nervous since others reported the problem coming back a few days later, but we'll wait and see...