SIgnup question/issue

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markosjal
Just Passing Thru
Posts: 7
Joined: 11/25/2016

SIgnup question/issue

Post by markosjal »

Why on earth would I be required to have a SMS capable mobile phone number (or any other phone number for that matter) , to sign up for freephoneline.ca? I currently only have a Vancouver number that is not SMS capable

I once had an account that was probably closed for lack of use, but i can find some old emails relating to that old account, and I can not request password as it does not accept the email address as recognized.

So here I am with no old freephoneline account and unable to register due to the SMS requirement.

Does not seem so "free" if I have to have a cell phone to just to get it.

Maybe someone has a cell phone number that can receive the SMS for me?

Also will there be issues using freephoneline.ca outside of Canada?
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Liptonbrisk
Technical Support
Posts: 3332
Joined: 04/26/2010
SIP Device Name: Obihai 202/2182, Groundwire
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Re: SIgnup question/issue

Post by Liptonbrisk »

markosjal wrote:Why on earth would I be required to have a SMS capable mobile phone number (or any other phone number for that matter) , to sign up for freephoneline.ca? I currently only have a Vancouver number that is not SMS capable

I once had an account that was probably closed for lack of use, but i can find some old emails relating to that old account, and I can not request password as it does not accept the email address as recognized.

So here I am with no old freephoneline account and unable to register due to the SMS requirement.

Does not seem so "free" if I have to have a cell phone to just to get it.
I don't know the answer to this. There's a related discussion at http://forums.redflagdeals.com/freephon ... #p26791084

You might want to send in a ticket and ask: https://support.fongo.com/hc/en-us/requests/new

Also will there be issues using freephoneline.ca outside of Canada?
There can be if

1. A foreign ISP blocks voip.freephoneline.ca, voip2.freephoneline.ca, or voip4.freephoneline.ca, or
2. your pings and, especially, jitter to the SIP servers listed in #1 are huge.

FPL's SIP servers in Ontario. The further away you are from a server you're using, the greater the chance for issues to arise.

Otherwise, no.
Please do not send me emails; I do not work for nor represent Freephoneline or Fongo. Post questions on the forums so that others may learn from responses or assist you. Thank you. If you have an issue with your account or have a billing issue, submit a ticket here: https://support.fongo.com/hc/requests/new. Visit http://status.fongo.com/ to check FPL/Fongo service status. Freephoneline setup guides can be found at http://forum.fongo.com/viewforum.php?f=15.