This Call Is Not Covered By Your Tarriff Plan

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mh1983
Lightly Seasoned
Posts: 234
Joined: 01/14/2014
SIP Device Name: Grandstream HT-701
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This Call Is Not Covered By Your Tarriff Plan

Post by mh1983 »

Earlier today, I dialed a 343 (Kingston, ON) number and heard "This Call Is Not Covered By Your Tarriff Plan"

I didn't find much on this issue in the forums, but there is this doc: https://support.fongo.com/hc/en-us/arti ... rriff-plan . However, that value my HT-701 is already set to 4.

Later this evening, I retried the number and it worked. Transient issue? Has anyone else heard that prompt on a local call or a call that's covered by Fongo otherwise?
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Liptonbrisk
Technical Support
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Re: This Call Is Not Covered By Your Tarriff Plan

Post by Liptonbrisk »

That could have been a temporary trunk/carrier issue that was corrected.
If it wasn't, I have no idea.
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