how to check call logs beyond 2 months?
-
ctm
- Quiet One
- Posts: 37
- Joined: 05/16/2014
- SIP Device Name: obi100
- Firmware Version: 1.3.0.2815
- ISP Name: teksavvy cable 25/2
- Computer OS: windows 7
how to check call logs beyond 2 months?
after I login freephoneline.ca, I could only check the call logs for current and previous month, is there anyway I could check for last 12 months or last 6 months?
-
Liptonbrisk
- Technical Support
- Posts: 2770
- Joined: 04/26/2010
- SIP Device Name: Obihai 202/2182, Groundwire
- Firmware Version: various
- ISP Name: FTTH
- Computer OS: Windows 64 bit
- Router: Asuswrt-Merlin & others
Re: how to check call logs beyond 2 months?
Not without asking for them, and even then, I'm not sure if they'll provide themctm wrote:Is there anyway I could check for last 12 months or last 6 months?
You can try asking here: http://support.fongo.com/anonymous_requests/new.
Please do not send me emails; I do not work for nor represent Freephoneline or Fongo. Post questions on the forums so that others may learn from responses or assist you. Thank you. If you have an issue with your account or have a billing issue, submit a ticket here: https://support.fongo.com/hc/en-us/requests/new. Visit http://status.fongo.com/ to check FPL/Fongo service status. Freephoneline setup guides can be found at http://forum.fongo.com/viewforum.php?f=15.
Re: how to check call logs beyond 2 months?
I could be wrong but I bet Fongo keeps call records for a lot longer than 2 months. Why they only give us access to just those I don't know.
As said above, you will have to ask them. Let us know if you do get hold of them, this sort of thing has come up before.
As said above, you will have to ask them. Let us know if you do get hold of them, this sort of thing has come up before.
-
Liptonbrisk
- Technical Support
- Posts: 2770
- Joined: 04/26/2010
- SIP Device Name: Obihai 202/2182, Groundwire
- Firmware Version: various
- ISP Name: FTTH
- Computer OS: Windows 64 bit
- Router: Asuswrt-Merlin & others
Re: how to check call logs beyond 2 months?
I bet they have to as well for legal reasons (court orders, for example).Jake wrote:I could be wrong but I bet Fongo keeps call records for a lot longer than 2 months.
Please do not send me emails; I do not work for nor represent Freephoneline or Fongo. Post questions on the forums so that others may learn from responses or assist you. Thank you. If you have an issue with your account or have a billing issue, submit a ticket here: https://support.fongo.com/hc/en-us/requests/new. Visit http://status.fongo.com/ to check FPL/Fongo service status. Freephoneline setup guides can be found at http://forum.fongo.com/viewforum.php?f=15.