Auto Recharge Status, not working

Have a question or problem with your Fongo application? This forum is the place to get help from both staff and fellow community members.
Fongo recommends Fongo Home Phone for a fully supported Home Phone system for only $4.95/mo

Auto Recharge Status, not working

Postby Navon01 » 10/13/2017

Hi there,

I've enabled the auto recharge option under the world credits, however it doesn't seem to work. I purchase a $5 credit and select enable, the account shows the updated balance however it won't auto recharge when the balance drops below $1.25.

Any help would be appreciated.


Nav
Navon01
Just Passing Thru
 
Posts: 4
Joined: 12/24/2014
SIP Device Name: OBIHAI200

Re: Auto Recharge Status, not working

Postby Liptonbrisk » 10/13/2017

Submit a ticket here: https://support.fongo.com/hc/en-us/requests/new

Select "World Credits Inquiry" for the final issue type.
Please do not send me emails; I do not work for nor represent Freephoneline or Fongo. Post questions on the forums so that others may learn from responses or assist you. Thank you. If you have an issue with your account or have a billing issue, submit a ticket here: https://support.fongo.com/hc/en-us/requests/new. Visit http://status.fongo.com/ to check FPL/Fongo service status. Freephoneline setup guides can be found at viewforum.php?f=15.
User avatar
Liptonbrisk
Technical Support
 
Posts: 2763
Joined: 04/26/2010
SIP Device Name: Obihai 202/2182, Groundwire
Firmware Version: various
ISP Name: FTTH
Computer OS: Windows 64 bit
Router: Asuswrt-Merlin & others


Return to Community Support

Who is online

Users browsing this forum: No registered users and 24 guests

cron