I have no clue what 44849 means.
Click
https://www.wikihow.com/Call-Hong-Kong# ... g_Kong_sub.
The dialing format should be
011 (exit code for Canada)
852 (Country code for Hong Kong)
5,6, or 9 depending on the mobile carrier (mobile area code)
8 digit Hong Kong mobile number
So, dial 011852x12345678
where x = 5, 6, or 9 and where 12345678 is the eight digit mobile number.
1. Login at
https://www.freephoneline.ca/callLogs2. Select the current month, and click "submit."
a) Do you see the mobile number you dialed?
b) Is it entered properly, according to the above format?
c) Is there any associated error message listed? Any details?
3. a) Dial ***1.
b) Enter the IP address you hear into a web browser.
c) If you can't access your ATA from a web browser, enable WAN access: click
https://www.obitalk.com/info/faq/OBi202 ... b-from-WAN for instructions.
d) (Enter the LAN IP address you hear into a web browser) Login to your ATA.
e) Navigate to Status-->Call History.
f) Is the mobile number you dialed listed?
g) And is it entered properly, according to the above format?
h) Do you see any associated error message?
If the mobile number(s) were entered correctly, and if you're still having problems (especially if no one else responds further here), open a support ticket at
https://support.fongo.com/hc/en-us/requests/new.
If no responds to your support ticket, provide the ticket number in a private message to Fongo Support after logging into the forums:
ucp.php?i=pm&mode=compose&u=7852.
Provide the full phone numbers that you're attempting to reach when submitting the ticket and also when sending a private message.
It could be a carrier issue.
By the way, the OBi202 setup guide (version 1.51x) can be found here:
viewtopic.php?f=15&t=18805#p73839.
In the guide, on page 18, 011XX.S3 is listed for FPL's Digitmap.
S3 means wait 3 seconds to enter in the full phone number starting with 011 before sending the number through your OBi202's phone port. If you need longer than three seconds to enter international phone numbers, change S3 to S7 (or something higher than 3). Most people are using phones that allow them to punch in full telephone numbers before hitting "talk"/"call" buttons or lifting up the receiver, so 3 seconds is probably fine for most people.