No audio on outgoing calls; can't receive incoming calls

[neptune]

Hi all,

Have been using FPL for almost 8 years. Just couple days ago ran into problem:

Outgoing calls connect but no audio between callers
Incoming calls don't ring

I've rebooted the ATA but no luck.

HT702 dashboard info:
Software Version: Program -- 1.0.8.2 Bootloader -- 1.0.0.7 Core -- 1.0.8.2 Base -- 1.0.8.2
CPE --
NAT: Unknown NAT
Port Status:
Port Hook User ID Registration
FXS 1 On Hook 1xxxxxxxxxx Registered

[Liptonbrisk]

I've rebooted the ATA but no luck.

Proper device reboot sequence is always modem--->router (wait for it to be fully up and running)-->ATA
in that order.

Also double check your settings against the PDF file found at http://forum.fongo.com/viewtopic.php?f= ... 839#p74658 (settings should be somewhat similar).

I also suggest reading the first four pages of the preamble, in particular the sections on SIP ALG and UDP timeouts, located at http://forum.fongo.com/viewtopic.php?f= ... 05#p738396.
The purpose of voip4.freephoneline.ca:6060 is to circumvent faulty SIP ALG settings in routers.

Outgoing calls connect but no audio between callers
Incoming calls don't ring

Also try a different phone.

[neptune]

Thanks Liptonbrisk.

Seems my router's SIP ALG setting got reverted back somehow. All good now!