Account Email/Login Change Not Working

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Account Email/Login Change Not Working

Postby marmour » 12/11/2017

I am trying to change my account login email. It wont allow me to do it.
Freephoneline.ca -> Login -> Account Settings -> Manage Your Account - Page -> Tried changing email address field
I keep getting "The contact phone number you have entered is already used more than the maximum of times per day. Please change the other phone number"
I also tried to change the contact number field at the same time as I was changing the email on that page. Same error message
This was tried only once today.
marmour
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Re: Account Email/Login Change Not Working

Postby Liptonbrisk » 12/11/2017

Submit a ticket at https://support.fongo.com/hc/en-us/requests/new.
For the final issue type, choose "my account inquiry".
Please do not send me emails; I do not work for nor represent Freephoneline or Fongo. Post questions on the forums so that others may learn from responses or assist you. Thank you. If you have an issue with your account or have a billing issue, submit a ticket here: https://support.fongo.com/hc/en-us/requests/new. Visit http://status.fongo.com/ to check FPL/Fongo service status. Freephoneline setup guides can be found at viewforum.php?f=15.
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Liptonbrisk
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Re: Account Email/Login Change Not Working

Postby marmour » 12/11/2017

I did just waiting on their response. Thxs
marmour
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Posts: 3
Joined: 12/11/2017
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