[Resolved]Number not assigned - Not receiving incoming calls

[marcfellahi]

Hello,

Starting today, incoming calls receive a message "Number not assigned". I can however make external calls without any issue. The issue is intermittent.

This is happen to my brother-in-law and a friend as well. Do you have an ETA when this will be resolved? Thank you,

Marc F.

[wormx]

I'm also having this issue today. However, I cannot make outgoing calls either; instead, I get a fast-busy signal after dialing.

[VladimirK]

Same story here - can't get inbound calls with message "number is not assigned" or "calls can't be completed like dialed" ... external calls are possible to the same regional number that my phone has .. but not to phones with different area code and not to international phones (even though I have money on the account ) ... any clarification on how long this problem will be in place is appreciated ( I'm in Greater Montreal Area ( guess same as marc ) )

[sa_wood]

I have the same problem. I am in Montreal. Please help!

[Liptonbrisk]

http://status.fongo.com/

"We are experiencing intermittent calling issues across all products. You may receive various error messages (line disconnected, not in service, etc.) when trying to call in or out, these messages are false. Engineering is investigating. - 2018-01-30 13:39"


They're aware there's a problem.

Check the status page for further updates.

[Liptonbrisk]

Issue is resolved.

I recommend rebooting routers and ATAs, in that order.

http://status.fongo.com/
"Service is available. We experienced intermittent calling issues across all products from 12:30-1:45PM EST (01/30). You may have received various false error messages when trying to call in or out during this time."

[marcfellahi]

Thank you for the update Liptonbrisk.

[Liptonbrisk]

You're very welcome!

Closing this topic, since this issue is resolved