Need help adjusting parameters on OBI202 for alarm system.
Posted: 03/07/2018
Hi!
Last week, I installed my OBI202 (v3.2.1 build 5757EX) following version 1.52 from the great Webslinger's guide.
I am not using ObiTalk.
Phone2 port is exclusively for alarm panel GE/Allegro
My problem is that my alarm monitoring company said that they did not receive calls from my home
but FPL/CallLogs indicates that communication has been established,
for a duration of 17 seconds and disconnected with normal call clearing.
My alarm panel indicates that the phone test failed.
This happened with the 2 phone numbers dialed by the panel (main number 514xxx and backup 1866xxx).
So it seems that both systems CANNOT converse correctly.
Alarm company is not very helpful. Their response is 'VOIP is not supported'. PERIOD.
They offer that a salesman call me for Cellular modem alternative. Niet!
My panel was connected previously with another ATA : OOMA/Linx set to alarm mode
and it was working perfectly.
By browsing the web, it seems that Alarm mode
disables call waiting, uses High Bandwidth G711 and sets TouchToneDigits to inbound.
Here are the alarm panel parameters for Phone 1:
Number = 514xxxxxxx
FMT-CID = CID
HighLVL = ON (Fire, intrusion...)
Low LVL = ON (low battery, door openings...)
Pre-Dial string = none
DTMF Dial = ON
Phone 2 indicates:
Number = 1866xxxxxxx
FMT-CID = CID
HighLVL = OFF
Low LVL = ON
Pre-Dial string = none
DTMF Dial = ON
The only parameter which has a choice is FMT-CID which can be set to CID or SIA.
I prefer not to change any parameters on the panel side
I am not even sure if my user code number is not read-only.
Which OBI202 parameters should I take a look at ?
Anyone succeed in connecting alarm panel ?
I am convicted that the problem can be resolve with a small adjustment in my OBI configuration,
I am not the first one who tries to connect his alarm panel
and OBI202 offers so many parameters that one of them may be my solution.
Thanks in advance for any suggestions/hints.
Last week, I installed my OBI202 (v3.2.1 build 5757EX) following version 1.52 from the great Webslinger's guide.
I am not using ObiTalk.
Phone2 port is exclusively for alarm panel GE/Allegro
My problem is that my alarm monitoring company said that they did not receive calls from my home
but FPL/CallLogs indicates that communication has been established,
for a duration of 17 seconds and disconnected with normal call clearing.
My alarm panel indicates that the phone test failed.
This happened with the 2 phone numbers dialed by the panel (main number 514xxx and backup 1866xxx).
So it seems that both systems CANNOT converse correctly.
Alarm company is not very helpful. Their response is 'VOIP is not supported'. PERIOD.
They offer that a salesman call me for Cellular modem alternative. Niet!
My panel was connected previously with another ATA : OOMA/Linx set to alarm mode
and it was working perfectly.
By browsing the web, it seems that Alarm mode
disables call waiting, uses High Bandwidth G711 and sets TouchToneDigits to inbound.
Here are the alarm panel parameters for Phone 1:
Number = 514xxxxxxx
FMT-CID = CID
HighLVL = ON (Fire, intrusion...)
Low LVL = ON (low battery, door openings...)
Pre-Dial string = none
DTMF Dial = ON
Phone 2 indicates:
Number = 1866xxxxxxx
FMT-CID = CID
HighLVL = OFF
Low LVL = ON
Pre-Dial string = none
DTMF Dial = ON
The only parameter which has a choice is FMT-CID which can be set to CID or SIA.
I prefer not to change any parameters on the panel side
I am not even sure if my user code number is not read-only.
Which OBI202 parameters should I take a look at ?
Anyone succeed in connecting alarm panel ?
I am convicted that the problem can be resolve with a small adjustment in my OBI configuration,
I am not the first one who tries to connect his alarm panel
and OBI202 offers so many parameters that one of them may be my solution.
Thanks in advance for any suggestions/hints.