no voice incoming or outgoing
Posted: 07/20/2018
The problems are many for this software...
#1 during install i had to install java which i did, still didn't work after numerous reboots and reinstalls, searched online, saw a suggestion that i may need the 32bit java, so i install that, reboot again, finally the desktop software works on my 64 bit computer.
#2 during registration , the webpage shows my voicemal password in plain readable text, but covers it during entry, the webpage updates, oh look there's my new password again in plain readable text... why cover it during entry if its being shown and readable as text.. i find that to be a security issue.
#3 If i call my cellphone there's no incoming or outgoing voice data.
#4 If i call my freephoneline number from my cell, i get a notice im not available and the call goes straight to voice mail. Calling voicemail, i do hear my message, so that half works. I have set my rings before voicemail to 8.. apparently that doesn't work.
#5 When i use the software update link, i get the message, cannot connect to server.
#6 When using the test connection option, it always says the phoneline works, but no data transfer and suggests port 13000. Ive checked and even portforwarded 13000 to my computer, there's nothing blocking this port, it should be working. Found on the forum that other ports are used by the software, so i add firewall and port forwarding in my router for those too.
This is way to many technical details involved here for most people, im guessing that's why the forum seems to be all but unused since 2013, with only a few posted message since 2014 to present.
#7 I finally found this support forum link hidden under the support area, and still had to load 3 pages deep just to get the link to here ( seems to be hidden quite well if you ask me, and the captcha is set way to high and requires like 50+ clicks just to validate as human.
#8 There are other little things that suggest the software really needs an update, but as mentioned no update server connection to be found.
#9 The in app advertising to upgrade to the paid versions seems to work just fine.
#10 There's mention of a add-on device, that maybe required, but nothing saying it is required or not, and a lot of the forums messages seem to relate to this extra device usage, so im unclear if i need to buy a device or not just to get voice data transfer to work.
#11 I know my $120 soundblaster headset works just fine, its used every weekend in discord, and works just fine with google voice to make free phone calls with....
The main issue after all this is no voice or data transfer happening in the desktop app.. i would have installed this into win10 as well, but... a repair is needed here first.
And the paid version isn't even a consideration at this point if the free software version doesn't work...
#1 during install i had to install java which i did, still didn't work after numerous reboots and reinstalls, searched online, saw a suggestion that i may need the 32bit java, so i install that, reboot again, finally the desktop software works on my 64 bit computer.
#2 during registration , the webpage shows my voicemal password in plain readable text, but covers it during entry, the webpage updates, oh look there's my new password again in plain readable text... why cover it during entry if its being shown and readable as text.. i find that to be a security issue.
#3 If i call my cellphone there's no incoming or outgoing voice data.
#4 If i call my freephoneline number from my cell, i get a notice im not available and the call goes straight to voice mail. Calling voicemail, i do hear my message, so that half works. I have set my rings before voicemail to 8.. apparently that doesn't work.
#5 When i use the software update link, i get the message, cannot connect to server.
#6 When using the test connection option, it always says the phoneline works, but no data transfer and suggests port 13000. Ive checked and even portforwarded 13000 to my computer, there's nothing blocking this port, it should be working. Found on the forum that other ports are used by the software, so i add firewall and port forwarding in my router for those too.
This is way to many technical details involved here for most people, im guessing that's why the forum seems to be all but unused since 2013, with only a few posted message since 2014 to present.
#7 I finally found this support forum link hidden under the support area, and still had to load 3 pages deep just to get the link to here ( seems to be hidden quite well if you ask me, and the captcha is set way to high and requires like 50+ clicks just to validate as human.
#8 There are other little things that suggest the software really needs an update, but as mentioned no update server connection to be found.
#9 The in app advertising to upgrade to the paid versions seems to work just fine.
#10 There's mention of a add-on device, that maybe required, but nothing saying it is required or not, and a lot of the forums messages seem to relate to this extra device usage, so im unclear if i need to buy a device or not just to get voice data transfer to work.
#11 I know my $120 soundblaster headset works just fine, its used every weekend in discord, and works just fine with google voice to make free phone calls with....
The main issue after all this is no voice or data transfer happening in the desktop app.. i would have installed this into win10 as well, but... a repair is needed here first.
And the paid version isn't even a consideration at this point if the free software version doesn't work...